Vibotek LLC · 3 months ago
SRE Ops Manager
Vibotek LLC is seeking a high-impact SRE Ops Manager who can lead independently and drive critical support initiatives. The role involves owning the resolution of production issues, troubleshooting across the tech stack, and delivering strong client communication and stakeholder management.
Information Technology & Services
Responsibilities
Own and drive resolution of production issues end-to-end
Proactively identify issues using observability and monitoring tools
Lead major incident triage involving senior leadership (VPs/SVPs)
Troubleshoot across the entire tech stack: Application, Database, Infra (Containers/Cloud), and Network
Correlate data from various sources (logs, dashboards, recent changes) to determine root cause
Deliver strong client communication and stakeholder management
Qualification
Required
Proven production support experience with observability/SRE expertise
Tools: Splunk (incl. APM & O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
Infra & Cloud Debugging: VMs, Containers (Docker/Kubernetes), AWS, PCF, Azure
Proficiency in network, firewall, API gateway, Linux/Unix
Exposure to APM tools, NMON, Wireshark, UEM, Synthetic Monitoring
Excellent communication - must be able to lead and speak confidently during high-stakes incidents
Comfortable working in a 24x7 environment
Preferred
Experience with ServiceNow, AIOps, and automated playbooks
Development knowledge in Java, Python, and databases like Oracle, Cassandra, SQL Server, MySQL, MongoDB
Company
Vibotek LLC
We screen and shortlist candidates before presenting to our clients. Therefore reducing hiring time and cost.
Funding
Current Stage
Early StageCompany data provided by crunchbase