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The Hartford · 3 months ago

Claims Consultant

San Antonio, TX

Full-time

Onsite

Senior Level

$121K/yr - $182K/yr

5+ years exp

The Hartford is an insurance company committed to making a difference, and they are seeking a Claims Consultant to join their Global Financial Lines Directors and Officers Claims Group. The role involves managing a caseload of Public D&O claims, overseeing all aspects of claim file management, conducting investigations, and developing resolution strategies while ensuring superior customer service.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

Responsibilities

Conducting investigations and analyzing and evaluating the information learned

Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim

Communicating written position(s) to insured's and other required parties on coverage, liability damages and other issues

Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment

Presenting cases to management for expense or indemnity reserve authority above established authority levels

Developing and implementing resolution strategies through negotiations to achieve high quality outcomes

Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review

Understanding and analyzing potential extra-contractual liability as needed

Attending trials and mediations as necessary

Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives

Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc

Providing support and working collaboratively with business partners to evaluate and address claim trends and developments

Addressing inquiries from agents and policyholders, providing superior customer service

Providing key training and marketing support to Underwriters

Attend and present at various industry events each year on risk management and claims topics

Qualification

Litigated Public D&O claimsManagement Liability claimsJuris Doctorate degreeInsurance coverage knowledgeNegotiation skillsCommunication skillsStrategic thinkingTime managementTeam player attitude