Starkey Hearing ยท 1 day ago
Business Systems Analyst - Salesforce
Starkey Hearing is a world leader in the manufacturing and distribution of advanced hearing technologies, dedicated to transforming business processes through innovative Salesforce solutions. The Business Systems Analyst will bridge the gap between IT and commercial stakeholders, translating business needs into scalable Salesforce applications and supporting commercial business functions.
Health CareMedical DeviceWellness
Responsibilities
Collaborate with business stakeholders, conduct interviews to gather and document comprehensive business requirements and translate them into scalable Salesforce solutions
Collaborate with cross-functional teams to build effective, innovative, and sustainable applications
Create and maintain configurable solutions that comprise workflows, reports, custom objects, and validation rules
Formulate and maintain Salesforce solution documentation. (e.g., process flows, data models)
Works with the design and development team(s) to ensure Salesforce best practices are being followed, while addressing significant business operations
Plan and monitor scope by ensuring that needs are within the project's scope and communicating any variances for change requests
Assist the product owner in defining value and priority of features, selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process
Maintain an understanding of new features and capabilities of the Salesforce products, incorporating those new capabilities where appropriate
Qualification
Required
Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required
2+ years of experience with Salesforce
Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)
Exceptional knowledge of and shown proven expertise with Salesforce B2B Commerce Cloud, Service Cloud, Sales Cloud, Marketing Pardot solutions
Must have a working knowledge of accounting standards and principles
Exceptional knowledge of scrum and agile methodologies
Requirements gathering
Salesforce business application skills and/or exposure
Planning and prioritizing
Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed
An analytical problem solver who knows and employs all declarative automation with Salesforce B2B Commerce Cloud, Service Cloud, Sales Cloud and Marketing Pardot solutions
Ability to effectively communicate design solution options with both technical and non-technical customers
Effective communication and people skills
Able to collaborate and function effectively in a team environment
Proven ability to manage project tasks and requests simultaneously
Excellent troubleshooting/analytical skills required
Organized with attention to detail
Ability to work in fast paced environment
Experience identifying and implementing process improvements to deliver results
Demonstrates strong ethics and act with integrity
Accountability
Preferred
General knowledge of SQL preferred
Knowledge of Microsoft Office products a plus
Benefits
Medical, dental and vision insurance
401(k) retirement plan with company match
Company-paid life and short-term disability insurance
Long-term disability insurance
Employee assistance plan
Hearing aid benefits
Paid Time Off
Paid holidays
Paid floating holidays
Paid volunteer service day
Paid paternity and maternity leave
Tuition reimbursement
Company
Starkey Hearing
Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota, USA.
H1B Sponsorship
Starkey Hearing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (10)
2023 (14)
2022 (28)
2021 (23)
2020 (35)
Funding
Current Stage
Late StageRecent News
2025-12-15
Medical Product Outsourcing
2025-12-05
2025-11-07
Company data provided by crunchbase