Integrated Cooling Solutions ยท 3 months ago
Parts Counter Sales
Orlando, Florida
Full-time
Hybrid
New Grad, Entry LevelIntegrated Cooling Solutions (ICS) delivers HVAC solutions backed by technical expertise and strong manufacturer partnerships. The Parts Counter Sales person will be responsible for processing customer orders, responding to inquiries, and ensuring customer satisfaction while maintaining strong organizational skills.
Heating Ventilation and Air Conditioning (HVAC)IndustrialMechanical EngineeringTraining
Responsibilities
Conducts sales of HVAC parts, equipment, and supplies over the phone, by email, and over the counter
Promptly identify parts and process quotes & orders for customers
Actively makes customers aware of product promotions
May load and unload shipment of parts, supplies, and equipment
Responds to customer inquiries, questions, or concerns regarding products or services
Records inventory discrepancies
Follows up with customers
Determines best method to resolve customer issues
Develop & maintain relationships with customers and our business partners
Exhibits strong organizational and customer service skills
Flexibility to work overtime/weekends, as required
Qualification
Required
High school diploma or GED equivalent
Computer skills are essential
Attention to detail
Customer service oriented
Ability to work well with others
Self-motivated team player
Ability to conduct sales of HVAC parts, equipment, and supplies over the phone, by email, and over the counter
Ability to promptly identify parts and process quotes & orders for customers
Ability to actively make customers aware of product promotions
Ability to respond to customer inquiries, questions, or concerns regarding products or services
Ability to record inventory discrepancies
Ability to follow up with customers
Ability to determine best method to resolve customer issues
Ability to develop & maintain relationships with customers and business partners
Strong organizational skills
Flexibility to work overtime/weekends, as required
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add, subtract, multiply, and divide in all units of measure
Ability to compute rate, ratio, and percent and to draw and interpret graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Mental stamina for problem solving and prioritizing multiple tasks
Ability to work in an office environment and possibly, occasionally in the field
Ability to use hands to operate computer keyboard and telephone
Ability to reach with hands and arms
Ability to stand, walk, and sit
Ability to climb or balance and stoop, kneel, crouch, or crawl
Ability to regularly lift and/or move up to 25 pounds
Ability to frequently lift and/or move up to 50 pounds
Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Preferred
HVAC Parts background
HVAC, Mechanical Contracting, Engineering or Construction industry experience
Company
Integrated Cooling Solutions
Integrated Cooling Solutions is a distribution firm that serves buildings & HVAC product lines and offers training and support services.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Fernandez, PE
Chief Executive Officer
Company data provided by crunchbase