MWI Animal Health · 1 month ago
Senior Manager Dairy Sanitation
Cencora is an innovative company focused on creating healthier futures for people and animals. They are seeking an experienced Senior Manager to lead their Dairy Sanitation program, overseeing a team and implementing hygiene technologies to support milk quality across dairy operations.
Non-profit Organization Management
Responsibilities
Responsible for working the strategy in developing the Micro Milk Quality Program
Manage and oversee the Dairy Sanitation Quality Assurance team as they work with customers to onboard new customers, maintain current customers, diagnose and resolve issues onsite at customer facilities
Responsible for hiring, training, ensuring team members are following company guidelines and policies, etc
Assist in the search, evaluation and applicability of new profitable Udder Health and C/S products for dairies
Provide consultants with information regarding the value and technical benefits of the Micro Milk Quality management program, including Pro Control Blender, Pro Control Parlor, Dairy Chemical Mixer and other technologies as available
Focus on the application of Micro’s Milk Quality to different diets and detail the opportunities and flexibilities of utilizing the program to improve performance
Collaborate with consulting sanitation specialist in setting up washes with levels through Dairy Chemical Mixer, and Pro Control Parlor
Furnish customer/Service team support for Milk Quality program implementation and continued performance
Interact with leadership, sales, and operation teams to assist in reaching business growth goals. Present technical information to sales & operation teams to increase Company knowledge of opportunities in dairies
Work with dairy customers to implement new products and/or investigate uses for existing products within the Micro Milk Quality management program
Oversight of on-site projects to determine the economic value to the dairy, of the MICRO Milk Quality management program, specifically the Pro Control suite
Discover new opportunities for the use of Micro’s technologies to meet customer needs and create differentiation
Capture the needs of dairy customers from a technical aspect and assist the Dairy Sanitation team in the implementation of Milk Quality management programs to ensure that customer expectations are being met
Work closely with the Dairy Sanitation and Dairy Install and Service Manager to identify, evaluate, and implement new Dairy Sanitation products for dairy customers
Develop and monitor dairy specific KPI’s for the evaluation and improvement of technologies and programs
Responsible for technical sales strategy and support and for creating continued sanitation growth while utilizing all resources to increase the current sanitation sales. The previous includes sales, market share, differentiation and attractive margins
Requires working effectively with other team members in an effort to achieve sales, potential customers, installation, service and support
Responsible for assisting with the coordination of all related installation activities
Aiding in design, development and implementation of systems and programs when required
Assisting in evaluation and providing direction to all key dairy personnel to include Owners, Herd Manager, Parlor Manager and other key employees to deploy systems and programs
Assist in developing improvements, when necessary, to all system operations
Coordinate and support training of dairy personnel in the correct implementation of the MICRO Milk Quality program
Develop positive working relationships with key dairy management, employees and consultants
Coordinate with the Sanitation Service Supervisor to monitor facility operation and effectiveness to include MICRO’s Preventative Maintenance Program
Develop or coordinate with available resources, tools that assist in the MICRO sales process
Responsible for working with other teams for developing and supporting the automated parlor systems
Developing requirements for additional features
Assisting in the creation of a marketing program for the system
Provide information / recommendations as appropriate directly to management concerning customer and management issues
Produce memos, correspondence, reports and other documents as needed to ensure clear communication and successful operation of MICRO’s systems
Cooperate with key team members as needed to complete projects
Provide knowledge to other MICRO team members on any process which will help streamline the sanitation delivery process and to help create an efficient system
Additional roles and responsibilities as requested by management from time to time
Qualification
Required
Associate's Degree (A.A.) or equivalent from two-year college or technical school; 5 plus years related experience and/or training; or equivalent combination of education and experience
Must be knowledgeable about all aspects of the dairy industry to include parlors, sanitation, sales, and marketing
Understanding of pulsation, milk sensors, and other parlor electronic equipment as well as the sanitation process and how it affects milk quality is required
Must have a valid driver's license
Position requires 15-35% travel
Ability to communicate in Spanish is a plus
Core Competencies: Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
Equipment Skills/Knowledge: Employee would/may be required to use the following equipment, including but not limited to, a computer including a variety of programs, fax, phone, 10-key calculator and printers. Ability to operate a motor vehicle, various hand tools (power and manual), safety equipment and voltage meter
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; use hands and fingers to handle or feel; and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job in the warehouse/office, the noise level in the work environment is usually moderate. You will work extended periods of time with a computer and be exposed to a phone/fax on an occasional basis. While performing the duties of this job in the field, the employee is frequently exposed to fumes, airborne particles, animal waste, outside weather conditions and risk of electrical shock. The employee is occasionally exposed to moving mechanical parts; high, precarious places; and vibration. The noise level in the work environment is usually loud and may require hearing protection
Benefits
Medical, dental, and vision care
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Training programs
Professional development resources
Opportunities to participate in mentorship programs
Employee resource groups
Volunteer activities
Company
MWI Animal Health
MWI Animal Health, a Cencora company, is a leading global animal health distributor and technology provider.