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Citi · 14 hours ago

Director - Third Party Resilience 2nd LOD Sr. Group Manager - Risk

Tampa, FL

Full-time

Hybrid

Director/Executive

$170K/yr - $300K/yr

15+ years exp

Citi is a financial services company that focuses on managing operational risk. The role involves establishing and managing operational risk policies, developing tools for fraud monitoring, and ensuring the company's financial stability through effective risk management strategies.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Oversee and challenge internal resilience and external dependencies in the company’s business operations

Develop, implement, and support resilience and third-party risk strategies, policies, and projects, applying operational risk management guidelines for identifying internal and external risks

Pursue continuous improvement in resilience and third-party risk management, adopting lessons learned from operational resilience-related tests exercises, simulations, and third-party evaluations

Liaise with external partners, internal departments, and industry peers to coordinate risk management efforts, promoting best practices in operational resilience and third-party risk management

Ensure the Risk Governance framework operates efficiently, supervising that both operational and third-party risk-related losses are within defined Risk Appetite parameters

Analyze, capture, report, and challenge risks across both internal operations and third-party relationships, working with technical Subject Matter Experts (SMEs) and management on all aspects of Business and Technology recovery planning and testing

Implement and monitor sound and effective resiliency processes and third-party risk management protocols across the company’s lines of business

Assist resiliency and third-party risk managers and their teams in managing staff, promoting training, career development plans, and high morale among prevention, detection, and recovery staff

Raise the level of operational resilience and third-party risk awareness company-wide, aiding in the creation of risk management training modules

Supervise third evaluations-party and remedial actions to strengthen organizational resilience and mitigate operational sustainable risks

Conduct comprehensive risk management reviews covering internal resilience and third-party interactions across the global portfolio, fostering a culture of risk consciousness and responsibility

Conceptualize, implement and, assess reports to pinpoint high-risk areas and confirm effectiveness of risk mitigation efforts in both operational resilience and third-party risk areas

Provide expert counsel on resilience and third-party risk-related matters, ensuring independent evaluation of policy, regulatory adherence, and effectiveness of controls

Collaborate with Risk Subject Matter Experts (Compliance Risk, Credit Risk, Fraud, Technology, etc.) to govern risks throughout the Operational and Third-Party Risk Lifecycle, advocating for a comprehensive risk management methodology

Lead oversight of first Line of Defense entities that have responsibility for Business Disruption & Safety Risk; including Crisis Management, Continuity of Business processes, People and Premises safety risk, as well as the physical aspects of Climate Risk

Inspires people with a compelling and aspirational future vision; demonstrates optimism when leading the organization through challenges and uncertainty

Creates a highly resilient organization in which people persist through challenges, transparently communicate and own mistakes, and actively apply learnings to make Citi better

Establishes a safe environment where people candidly communicate opinions, seek diverse opinions, and actively debate decisions

Fosters a culture that rewards teams to pursue breakthrough ideas and improve business results; proactively invests resources in innovation initiatives

Creates a culture that strongly encourages teams to prioritize enterprise success over individual agendas and do the right thing for the organization

Boldly creates focus by aligning critical priorities across businesses, functions, and regions; eliminates nonessential work that could distract the organization from executing key priorities

Champions innovative ways to manage risk through streamlining processes and building common methods

Creates and reinforces a culture of exceptional controls that support client satisfaction and operational effectiveness

Proactively solves systemic enterprise challenges by investing time and resources to gather cross-enterprise data; builds sustainable solutions that fully address the root causes of issues

Creates a performance culture of high expectations that inspires people to continuously deliver excellence and exceed company goals

Energizes and reinforces an ethical environment where doing the right thing for clients and Citi is expected in every decision and action

Establishes a culture where teams actively cultivate collaborative partnerships across organizational boundaries; creates synergies that deliver added value for Citi

Champions strategies for leveraging Citi’s resources to have a positive impact on society; demonstrates deep understanding of client and community needs

Proactively implements systemic solutions to promote the well-being and engagement of all employees; embodies work-life balance through their words and actions and actively encourages others to do the same

Leads efforts to position Citi as an attractive place to work for diverse communities; cultivates an inclusive culture in which all individuals are valued and feel a strong sense of belonging

Leads with compassion and reinforces a culture in which people assume best intentions of others; treats others respectfully; listens, understands, and appreciates the unique challenges faced by others

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualification

Third-Party Risk ManagementOperational Risk ManagementRisk GovernanceAnalytical ToolsRegulatory ComplianceRisk IdentificationLeadershipCollaborationCommunicationProject Management

Required

15+ years of experience, including 8-10+ years' managerial experience

Extensive knowledge of the impact third-party affiliations has on business risk, specifically resilience or continuity risk

Proficiency in managing risks throughout the Third-Party Risk Lifecycle, with a targeted focus on resilience risk management

Familiarity with a range of risk types such as credit, compliance, technology, and fraud, and how these intersect with third-party and resilience risks within a banking institution

Experience in collaborating with risk management colleagues to foster a comprehensive, integrated approach to risk management, inclusive of third-party and resilience risks

Understanding of the strategic role of risk management within the overarching business strategy, particularly concerning third-party and resilience risks

Broad knowledge of banking processes, product offerings, and operations, paying particular attention to the management of third-party relationships and resilience risks

Comprehension of regulatory mandates shaping the Third-Party Risk Management and Outsourcing Lifecycle, and their repercussions on resilience risk management

Deep understanding of Risk Governance structures and Risk Appetite parameters, specifically in relation to third-party and resilience risks

Proficiency in MIS reporting and analytical tools, demonstrated by a history of creating and interpreting reports concerning third-party and resilience risks

Familiarity with operational risk management strategies and best practices, specifically for managing third-party and resilience risks

Experience in performing risk management reviews and oversight, with a distinct focus on third-party and resilience risks

Capacity to influence business strategy and oversee crucial sub-functions

Proficiency in identifying, mitigating, and managing risks

Skill in processing complex data, extracting insights, and forming strategic recommendations

Expertise in developing, analyzing intricate reports, and translating data into actionable steps

Ability to report risks effectively, negotiate internally, and select handle external communication

Competence in managing multiple projects, setting priorities, and meeting deadlines

Mastery in ensuring alignment with internal policies, regulations, and industry best practices

Skill in managing third-party relationships mitigating risks and enhancing value

Preferred

Master's degree preferred

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

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Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)