SPX FLOW, Inc. · 3 months ago
SME/Service Process Engineer-UHT
Delavan, WI
Full-time
Onsite
Mid LevelSPX FLOW is a global leader in providing innovative solutions for various industries. The Service Process Engineer is responsible for delivering technical expertise in UHT processes and supporting cross-functional teams to ensure customer satisfaction and operational efficiency.
Food and BeverageManufacturing
Responsibilities
Drive a culture of Service Excellence, which results in a first-class customer experience and positive customer satisfaction scores
Responsible for audits and consultancy support in relevant areas
Delivers training (classroom & hands-on) to internal and external stakeholders within the field of expertise
Travel up to 50% of the time to customer sites or service centers
Identifies areas where technical solutions would improve System or Plant performance and provides feedback to the relevant functions
Owns technical problems met by customers, service technicians/engineers and provide them with continuous support until resolution, including on field when required
Supports Engineering during design reviews and FAT and SAT as needed
Support Proposals with process expertise during the bid phase of SPX Flow Service
Partner with the other Services and Systems Execution functions for resolutions, risks management and technology. For example: Installation & Commissioning, automation, engineering, quality etc
Compliance of all relevant SPX FLOW policies and procedures, including business ethics, data protection and health & safety
Qualification
Required
Significant UHT process knowledge (Direct and Indirect)
Alignment to the strategic goals of the corporation to function within the business structure
Strong analytical skills – able to assist in identifying and providing solutions to customer issues or service execution problems
Attention to detail, flexibility, and ability to collaborate with others through appropriate influencing and negotiation skills
Broad organizational business acumen
Exhibits the ability to handle complexity, multiple demands with a sense of urgency, drive and energy
Positive thinker, able to see solutions on critical situations
Must have a balanced mix of technical, product and process skills
Good communicator, at ease leading meetings and giving compelling presentations
Capable to work on multiple tasks and demonstrates experience in troubleshooting and optimization of automated process systems
Able to work and build relationships with various stakeholders
Initiative and ability to manage independently
Demonstrated experience and success working in a fast paced, matrix environment satisfying multiple internal customers
Experience working in a similar environment
Technical degree preferred or combination of education and experience
Advanced knowledge of troubleshooting services, UHT process operations
Advanced ability to recommend and implement technical solutions for cross-functional projects
Excellent recordkeeping, as well as written and verbal communication skills
Positive outlook in meeting challenges and working to a high level
Be computer efficient (Word, Excel, Outlook, etc)
Capable of physically pushing/pulling up to 100 lbs., and of lifting up to 40 lbs
Physically fit for standing, bending, and using hand tools. Hand tools include air grinders, air impact tools, sanders, hand wrenches and hammers
Must be physically fit to turn, push buttons, and work with levers on the machines at knee-waist level and above
Company
SPX FLOW, Inc.
SPX FLOW solves processing challenges, helping customers lower costs, increase uptime, save energy, reduce waste, and improve quality.
Founded in 2015
1001-5000 employees
H1B Sponsorship
SPX FLOW, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (4)
2021 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-12-05Acquired
2015-09-15IPO
Leadership Team
Marc Michael
President and CEO
Recent News
Private Equity Wire
2025-12-24
Company data provided by crunchbase