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LG Electronics North America · 2 days ago

Director, Digital + Ecommerce Strategy & Operational Planning (Bilingual English/Korean)

Englewood Cliffs, NJ

Contract

Onsite

Director/Executive

$170K/yr - $230K/yr

10+ years exp

LG Electronics North America is a global leader in technology dedicated to creating innovative solutions for a better life. They are seeking a Director of Digital and Ecommerce Strategy & Operational Planning to support the VP of DXP by driving strategic alignment, operational excellence, and execution across digital and ecommerce initiatives.

Consumer Electronics

Responsibilities

Drive annual and quarterly strategic planning processes for Digital and Ecommerce functions

Translate high-level business objectives into actionable roadmaps and OKRs

Partner with cross-functional leaders (Business Units, Marketing, Merchandising, Technology, Supply Chain, HQ, etc.) to ensure strategic alignment and integration

Develop and manage business rhythms (quarterly reviews, budget cycles, executive updates)

Lead preparation of materials for executive presentations, board updates, and cross-functional reviews

Manage critical cross-team workflows to ensure timely decision-making and execution

Act as a trusted advisor and thought partner to the VP

Screen, prioritize, and delegate requests; ensure follow-through on key initiatives

Represent the VP in select meetings, ensuring continuity and clarity of communication and decisions

Monitor and report on KPIs and digital business performance, identifying risks and opportunities

Partner with analytics and finance teams to ensure consistent and accurate data reporting

Develop dashboards and insights to support real-time decision-making

Lead high-impact projects that span digital product, ecommerce operations, and customer experience

Drive initiatives related to process optimization, capability building, and organizational effectiveness

Support transformation efforts, including change management and communication planning

Qualification

Digital commerce experienceStrategic planningBilingual English/KoreanData analysisProject management toolsStakeholder managementExecutive presenceCommunication skillsProblem-solving skillsCross-functional leadership

Required

10+ years of experience in digital commerce, strategy consulting, business operations, or a similar function

Bilingual in English and Korean

Experience working closely with senior executives and leading cross-functional teams

Strong strategic thinking, problem-solving, and analytical skills

Exceptional communication, presentation, and stakeholder management abilities

High proficiency in business planning, data analysis, and project management tools

Preferred

MBA or Master's degree in Business, Strategy, or a related field

Experience in a digitally native or Manufacturer-to-D2C environment

Familiarity with ecommerce platforms, digital marketing, and product management

Proven ability to influence without authority and drive change in complex organizations

Benefits

No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.

Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.

Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.

Performance based Short-Term Incentives (varies by role).

Access to confidential mental health resources to help you and your loved ones improve your quality of life.

Personal fitness goal incentives.

Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.

Group Rate Life and Disability Insurance.