Jacobs · 1 day ago
Cityworks Systems Administrator – The Villages, FL
The Villages, FL
Full-time
Onsite
Entry, Mid Level
$50K/yr - $65K/yr
2+ years expJacobs is a company focused on solving critical problems for thriving cities and resilient environments. As a Cityworks Systems Administrator, you will administer and maintain the Cityworks platform, support integration with ArcGIS Enterprise, and collaborate with municipal clients to optimize asset and work order management.
Civil EngineeringConsultingCyber SecurityIndustrialIndustrial EngineeringInformation TechnologyInfrastructureProfessional ServicesReal Estate
Responsibilities
Administer, configure, and maintain the Cityworks platform, including users, security, and permissions
Support integration with ArcGIS Enterprise and other related systems
Monitor system performance, troubleshoot issues, and provide technical support to end users
Develop and maintain dashboards, reports, and workflows to meet business needs
Collaborate with departments to optimize use of Cityworks for asset and work order management
Perform updates, patches, and upgrades to ensure system stability and security
Document procedures, system configurations, and best practices
Qualification
Required
Minimum 2 years of hands-on experience with Cityworks administration
Working knowledge of ArcGIS and related GIS tools
Strong understanding of asset management and work order systems
Experience using Respond and Admin plug-ins
Ability to communicate effectively with both technical and non-technical stakeholders
Strong problem-solving skills and attention to detail
Preferred
Experience with SQL databases, reporting, and data analysis is preferred
Familiarity with Action Manager – Activity Updates, Webhooks, and reporting tools such as Crystal Reports and Active Reports, the latter being the new standard in Cityworks 23
Experience with Crystal Reports, Active Reports and other reporting tools
Experience with Action Manager; Activity Updates and Webhooks
Knowledge of workflow design and automation within Cityworks
Familiarity with ITIL practices or municipal/public works operations
Benefits
Medical
Dental
Vision
Basic life insurance
401(k) plan
Paid time off (allocated plans start date 17 days per calendar year)
Seven paid holidays
One floating holiday
Caregiver leave
The ability to purchase company stock at a discount
Legally mandated benefits
Company
Jacobs
Jacobs leads the global professional services sector delivering solutions for a more connected, sustainable world.
10001+ employees
H1B Sponsorship
Jacobs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (6)
2022 (13)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$1.1B2023-08-18Post Ipo Debt· $600M
2023-02-16Post Ipo Debt· $500M
1980-09-26IPO
Leadership Team
Bob Pragada
Chair & Chief Executive Officer at Jacobs
Paul Friedman
CTO, StreetLight Data
Recent News
2026-01-09
MarketScreener
2026-01-05
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