Qventus, Inc · 2 months ago
Senior Customer Success Partner- Inpatient
United States
Full-time
Remote
Senior Level
$130K/yr - $150K/yr
5+ years expQventus is leading the transformation of healthcare, enabling hospitals to focus on patient care through innovative solutions. As a Senior Customer Success Partner, you will develop and maintain relationships with clients, ensuring effective communication and coordination between stakeholders and internal teams.
AnalyticsArtificial Intelligence (AI)Health CareHospitalMachine Learning
Responsibilities
Serve as the owner and accountable team member for assigned accounts/customers with limited oversight
Effectively lead complex engagements with matrixed teams (technical and operational)
Articulate Qventus’ value proposition and create value for customers by establishing clearly defined business outcomes
Build quarterly success plans with the appropriately identified cross-functional teams, objectives, timelines, risks, and metrics needed to achieve goals
Accountable for driving engagement with the Qventus platform across customers by creating and executing thorough and action-oriented plans
Leverages deep functional expertise in order to sustain buy-in from core users and executives around workflows and solution adoption
Proactively identify new workflows and expansion opportunities in each account to drive value for both the customer and Qventus
Create a customer base who is excited about Qventus and serves as a reference for prospective customers
Maintain and demonstrates the ability to manage customer relationships, from the client executive team to front-line leadership
Qualification
Required
5+ years of professional experience working at a leading healthcare consulting firm or in a professional services role at a workflow-oriented SaaS company
Project management experience for complex implementations in the provider-side healthcare setting
Knowledge of provider-side hospital operations
A track record of applying strong quantitative and analytical skills in prior roles
Ability to travel up to 25-35% nationwide
Preferred
Business development, sales, or account management/growth experience
Knowledge of the landscape of acute care patient flow processes, challenges, and solutions
Change management experience
Experience working with product managers, engineers, and technical teams
Benefits
Open Paid Time Off
Paid parental leave
Professional development
Wellness and technology stipends
A generous employee referral bonus
Employee stock option awards
Company
Qventus, Inc
Qventus uses AI to intelligently automate operations across care settings and help health systems achieve the margins needed to achieve their mission of delivering exceptional care to their communities.
51-200 employees
H1B Sponsorship
Qventus, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$203MKey Investors
Kohlberg Kravis RobertsFroedtert ThedaCare Health
2025-01-13Series D· $85M
2025-01-13Debt Financing· $20M
2022-08-09Corporate Round· $3M
Leadership Team
Mudit Garg
Founder, CEO
David Atashroo
Chief Medical Officer
Recent News
Norwest
2026-01-07
2025-12-29
2025-12-18
Company data provided by crunchbase