ePlus inc. · 15 hours ago
Sr Solutions Architect (Collaboration Presales)
ePlus inc. is seeking a Senior Solutions Architect (Collaboration) to serve as the technical lead and sales engineer for their targeted product and service solutions. This role involves assessing customer needs, creating technical solutions, and collaborating with engineers and consultants to drive revenue within the customer account portfolio.
Cloud ComputingData CenterInformation TechnologyIT ManagementSoftware
Responsibilities
Meeting with customers to assess business needs and solution requirements
Explanation of solution architectures via whiteboarding, presentations and client interaction
Creation of complex product solution configurations and associated Bills of Materials (BOMs)
Detailed scoping of professional services engagements and creation of Statements of Work (SOWs)
Involvement with professional services projects and managed service onboarding processes
Assisting with customer satisfaction issues, technical problems and case escalation as needed
Maintaining relationships with manufacturer engineers to stay current on product capabilities and to collaborate on customer solutions as necessary
Attend training and technical conferences to support ePlus partner relationships and to stay current on technology industry trends
Maintaining key manufacturer certifications related to personal technical specializations as well as company partner requirements
Serve as thought leader in areas of technical specialization, supporting and mentoring other engineers and account executives as needed
Qualification
Required
Candidates MUST be geographically located in or near King of Prussia, Pennsylvania with a willingness to work on-site in ePlus' King of Prussia office two to three days per week
Professional demeanor with persistent customer service focus
Excellent communication and presentation skills, both written and verbal
Skill with consultative sales methods -- able to engage in active listening and meaningful lines of questioning to get client to identify areas of opportunity
Ability to manage multiple priorities with numerous daily demands for your time
IP networking, especially QoS
Security fundamentals
Modern application architectures
Major operating system families – Windows, Linux or Unix
Host virtualization – VMware vSphere, Microsoft Hyper-V or RedHat KVM
Public cloud fundamentals – Amazon Web Services, Microsoft Azure or Google Cloud Platform
Collaboration-specific knowledge – should be subject matter expert level in at least 3 of the following: VOIP Calling, Collaboration/Meetings and Telepresence
Bachelor's degree in related technology and 5+ years of experience providing pre-sales engineering support designing complex Collaboration solutions
Multiple industry-recognized certifications, e.g., CCIE, VCP, CISSP, etc
Benefits
Commissions
Discretionary bonuses
Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits, such as vacation, sick time, and personal leave
Company
ePlus inc.
ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure.
H1B Sponsorship
ePlus inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (4)
2023 (5)
2022 (9)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-11-22IPO
Recent News
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2026-01-06
2026-01-06
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