New York State Department of Civil Service ยท 1 day ago
Test Center Monitor Supervisor
Buffalo, NY
Full-time
Onsite
Mid Level
$24/hr - $24/hr
3+ years expThe New York State Department of Civil Service is responsible for overseeing test administration at various testing sites. The Test Center Monitor Supervisor will manage the test administration process, ensuring compliance with examination guidelines and providing support to both staff and candidates during testing.
Government Administration
Responsibilities
Understanding and complying with all examination guidelines, policies, and procedures
Arranging facility use and planning rooms according to candidate count
Providing assistance to test site staff and candidates
Charging of computer testing devices (Chromebooks) prior to administration of candidate exams (computerized testing)
Assisting in the set up and distribution of computer testing devices (Chromebooks) to candidates, as well as assisting candidates with logging into and completing the submission of their exams if necessary
Utilizing software to virtually proctor candidates in a remote setting (if necessary)
Assisting in training monitoring staff in the use of remote proctoring software
Maintaining contact with Civil Service Test Administration staff before and after the administration of examinations on a given test date
Receiving, distributing, and returning test material in a secure manner
Collecting, cleaning, and returning computer testing devices (Chromebooks) to the charging cart(s). Securely storing the charging cart(s)
Travel will be required throughout the School Districts
Qualification
Required
Possession of a High School Diploma or GED
Two years of customer service work experience and one year of supervisory experience
Ability to work with a diverse population in a calm and courteous manner under stressful conditions
Ability to operate a personal computer and perform basic computer functions
Company
New York State Department of Civil Service
As the central personnel agency for State and local governments, the Department of Civil Service provides a variety of human resources services in our effort to build and maintain a vibrant workforce capable of meeting and exceeding the challenges of the future.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase