CSA Group · 1 day ago
Key Account Manager
Atlanta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expCSA Group is a company dedicated to making the world a safer and more sustainable place. The Key Account Manager (KAM) is responsible for promoting growth and superior customer service for small and medium-sized accounts primarily in the Wire and Cable Industry, engaging in proactive outreach and managing client relationships to secure new business.
AssociationEducationNon ProfitTraining
Responsibilities
Initiates the sales process, providing preliminary and ongoing information to existing assigned clients
Manages the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group services
Prioritizes work assignments and follow-up responses to client inquiries and proposals
Manages the relationships with clients, identifying growth opportunities within the assigned accounts, and develops the approach to secure new business from the assigned accounts
Prepares cost and quote proposals of services for clients, using applicable questionnaires and worksheets
Maintains accurate and complete client files, including the input of existing client information into the shared sales CRM database
Contacts current customers and promotes CSA testing services including, but not limited to, certification and SI/FE, and engages in facilitating the appropriate internal contact when other services are needed
Prepares quotes for clients, using applicable questionnaires, worksheets, and CRM Software (Sales Force)
Sends proposals to clients and conducts follow-up calls to provide further information, answers questions and documents these activities for further follow-up, including Notices and FIR Findings where applicable
Regularly follows up on open quotations and sales opportunities
Researches customer accounts, identifies opportunities for growth and generating leads and demand
Expected to meet/exceed sales targets for assigned small and medium-sized accounts
Qualification
Required
Post-secondary education required
2-4 years of sales experience – Testing Inspection & Certification is a plus
Ability to articulate and promote the CSA Group value proposition for Wire & Cable safety certification requirements as it relates to UL/CSA standards for North America including but not limited to: FT1 – Vertical flame test (CSA C22.2 No. 3), FT4 – Vertical tray flame test (CSA C22.2 No. 2556), FT6 – Horizontal flame and smoke test (CSA C22.2 No. 0.3), UL 758 – Appliance Wiring Material (AWM), UL 83 – Thermoplastic-Insulated Wires, UL 44 – Thermoset-Insulated Wires, UL 62 – Flexible Cords, UL 1581 – Reference Standard, Flame Test Standards, UL 1061 – Small-scale vertical flame test for appliance wiring, UL 1666 – Riser cable flame test for vertical installations, UL 1685 – Flame spread and smoke release for industrial control/power cables, UL 910 – Flame-spread test for plenum-rated cables, UL 444 – Communications cables, UL 854 – Power cables for wet/cool environments, UL 1072 – Medium-voltage power cables, UL 4703 – Photovoltaic wire for solar panels, UL 2237 / UL 2238 – Industrial cable
Understanding and ability to articulate the CSA Group value proposition for and knowledge of a wide range of wire and cable types, including but not limited to: Medium Voltage Cables, Appliance Wiring Material (AWM), Armoured Cable, Building Wire, Communication Cables, Flexible Cords, Machine Tool Wire (MTW), Optical Fiber Cables, Thermoplastic Wires, Thermoset Wires
Understanding of Salesforce and Workday a plus
Knowledge of the safety certification industry
Computer proficiency in Word, Excel, PowerPoint, (Microsoft Outlook and Salesforce CRM application) and database applications
Excellent verbal and written English communication skills
Excellent phone and customer service skills
Detail oriented and able to handle multiple tasks
Able to maintain positive contacts within all levels of the organization to exchange explain and interpret information or ideas and follow-up on client requests
Proven ability to consistently meet or exceed sales goals
Ability to prepare cost proposals promptly to meet customers' needs
Strong organization and time management skills
Ability to draft and deliver sales presentations
Valid driver's license and proof of auto insurance
Company
CSA Group
CSA Group is a not-for-profit standards organization which develops standards in 57 areas.
1001-5000 employees
H1B Sponsorship
CSA Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (6)
2022 (2)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$0.44MKey Investors
Natural Resources Canada
2025-12-16Grant· $0.44M
Leadership Team
David Weinstein
President and CEO
Farukh Javed
Executive Vice President & Chief Technology Officer
Recent News
Government of Canada
2025-12-16
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2025-11-03
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2025-10-16
Company data provided by crunchbase