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Tonal · 3 months ago

Showroom Sales Supervisor (part-time)

Atlanta, GA

Part-time

Hybrid

Entry, Mid Level

$16/hr - $19/hr

2+ years exp

Tonal is looking for a part-time Retail Showroom Sales Supervisor to lead their Showroom Sales Specialists at the Perimeter showroom. The role involves driving sales, providing exceptional customer experiences, and leading the sales floor while training sales staff on product knowledge and showroom procedures.

Artificial Intelligence (AI)Consumer ElectronicsFitnessMachine LearningPersonal Health

Responsibilities

Develop a deep knowledge and understanding of Tonal’s product, technology and brand image

Lead Tonal demonstrations, calibrations and workouts with both scheduled and walk-in guests

Lead conversations to figure out each individual guests specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey

Deliver on and exceed sales goals

Maximize sales through exceptional customer relationships and impactful in-store service

Maintain guest information, preferences and feedback using established Tonal sales systems (Salesforce)

Conduct phone and/or email outreach to new clients to communicate updates and follow-ups

Maintains an organized and clean sales floor area with an attention to detail

Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, customer service, and floor coverage

Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, customer nurture cycle, and in-store experience

Perform opening and closing procedures

Create and maintain an environment of strong sales and exceptional customer service through teamwork, providing informal coaching and support when needed, and leading by example

Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Qualification

Sales experienceCustomer serviceSalesforceFitness industry experienceSupervisory experienceApple Products proficiencyGoogle Suite proficiencyVerbal communicationWritten communicationProblem solving skills

Required

2+ years sales experience in retail, fitness, service or hospitality industries

Ability to deliver great customer experiences that build loyalty and deliver measurable sales results

Strong verbal communication skills. You're invigorated by interaction with customers, whether groups or individuals. You are approachable, a good listener, and an enthusiastic brand representative

Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies; Strong problem solving skills

Excellent written communication skills. You're organized, and you follow through on next steps

Flexibility to work a standard retail schedule, including evenings, weekends and holidays

Minimum of 18 years of age