Affirm · 2 days ago
Client Success Manager
San Francisco, CA
Full-time
Hybrid
Senior Level
$162K/yr - $212K/yr
5+ years expAffirm is a company focused on reinventing credit to make it more accessible and transparent. They are seeking a driven Client Success Manager to manage and expand a portfolio of ISV partners, driving growth through new launches and strategic initiatives while collaborating cross-functionally to achieve exceptional results.
Financial ServicesFinTechLendingPayments
No H1B
Responsibilities
Own and grow a portfolio of ISV partners, focusing on expanding business value, accelerating revenue, and driving new merchant acquisition
Identify new opportunities within existing ISV relationships that align with Affirm’s growth objectives
Execute go-to-market strategies tailored to each ISV, including cross-functional execution plans
Negotiate new agreements or amendments to support evolving business objectives
Build trusted relationships within ISV partner organizations, from working teams to mid-level leaders
Monitor and optimize ISV performance from launch and throughout their lifecycle using data-driven insights, ensuring alignment with KPIs and strategic goals
Act as an internal advocate for partners, while upholding a high standard for performance, innovation, and value creation
Collaborate closely with Strategic Partnerships, Sales, Product, and Marketing to support roadmaps and campaigns that enhance the success of strategic partners
Qualification
Required
5-7 years of experience in client management, strategic partnerships, business development, or a similar growth-focused role, ideally in high-growth tech or fintech environments
A proven track record of delivering measurable growth through partnerships—not just managing relationships, but expanding them
Strong commercial instincts with the ability to assess opportunities and drive deals from ideation to execution
An understanding of go-to-market strategy development and cross-functional execution
Excellent relationship-building, communication, and negotiation skills
Highly self-motivated and results-driven, with a strong sense of ownership and urgency
Experience navigating fast-paced, ambiguous environments with evolving priorities
Preferred
Experience in fintech, e-commerce, or financial services is a bonus
Prior experience working with or within high-impact partner ecosystems is a bonus
Benefits
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Company
Affirm
Affirm is a financial technology services company that offers installment loans to consumers at the point of sale.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$7.57BKey Investors
New York Life InsuranceSixth StreetPGIM Fixed Income
2025-10-31Post Ipo Debt· $750M
2024-12-17Post Ipo Debt· $800M
2024-12-13Post Ipo Debt· $4B
Leadership Team
Max Levchin
Founder & CEO
Robert O'Hare
Chief Financial Officer
Recent News
Crowdfund Insider
2025-12-25
2025-12-20
Company data provided by crunchbase