Monte Carlo · 1 day ago
Technical Account Manager
Monte Carlo is a leading company in the data and AI observability space, known for supporting prestigious clients like Fox and Roche. They are seeking a Technical Account Manager to manage technical relationships with enterprise customers, ensuring successful onboarding and integration while driving customer adoption and value.
AnalyticsEnterprise SoftwareInformation TechnologySaaS
Responsibilities
Own technical relationships for enterprise customers, guiding onboarding, integration, and long-term adoption
Partner with customer and internal teams to troubleshoot complex data observability challenges and deliver best practices
Act as a trusted advisor and voice of the customer, informing strategy, roadmap, and customer outcomes
Qualification
Required
5+ years of experience in a customer-facing technical role such as TAM, Solutions Architect, or Technical CSM
Strong understanding of modern data technologies, including SQL, cloud data warehouses, and orchestration tools
Excellent communication skills with the ability to explain technical concepts to both engineers and executives
Strong project management skills and a proactive, customer-first mindset
Preferred
Experience with data & AI observability, monitoring, or analytics SaaS platforms
Benefits
Full benefits
Generous PTO
Parental leave
Wellness support
Remote-friendly culture with team offsites and learning & development budget
Competitive compensation
Meaningful equity
Comprehensive benefits
Flexible remote work
Company
Monte Carlo
Monte Carlo is a digital data reliability platform designed to monitor and offer alerts for missing or inaccurate data.
H1B Sponsorship
Monte Carlo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (3)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$236MKey Investors
IVPICONIQ GrowthAccel
2022-05-24Series D· $135M
2021-08-17Series C· $60M
2021-02-09Series B· $25M
Recent News
2025-09-19
2025-09-18
Company data provided by crunchbase