Harbor Health · 2 months ago
Regional IT Systems Administrator (San Antonio)
Harbor Health is transforming healthcare in Austin through collaboration and innovation. They are seeking a Regional IT Systems Administrator to serve as a frontline technology partner for clinic adoptions and ongoing site operations, ensuring seamless integration into Harbor’s IT ecosystem.
Health CareMedicalmHealthPersonal HealthWellness
Responsibilities
Act as the onsite lead for bringing new clinics onto Harbor’s IT stack, including networking, desktop services, telephony, and clinical endpoints
Oversee site IT builds, clinic cutovers, and post-go-live stabilization
Manage imaging, deployment, and lifecycle of desktops, laptops, printers, and clinical devices
SaaS system administration and account lifecycle
Apply Harbor’s configuration standards and patching practices in coordination with IT and Security
Elevated (tier 3+) support work routed from IT Service Desk
Partner with vendors and IT leadership to maintain reliable, secure clinic networks
Troubleshoot connectivity, telephony, and device escalations
Maintain asset inventories and ensure accurate equipment tracking across sites
Support endpoint security, enforce security protocols, and secure configuration practices
Surface risks and anomalies to Harbor’s Cybersecurity team
Operate independently on clinic integration projects from scoping through go-live
Balance project responsibilities with day-to-day support and operations
Maintain documentation of site configurations, standards, and changes
Provide timely updates and feedback for continuity
Qualification
Required
BA/BS in Information Technology, Healthcare, or related field with 1+ years of IT field operations experience; OR
Associate degree/certification with 3+ years of IT field operations experience; OR
5+ years in IT support/field operations with exposure to systems administration
Proficiency in supporting desktops, networks, data, security, and SaaS systems
Required experience within the healthcare or health tech field
Familiarity with IT Service Management (ITSM) at Tier 1-3 levels
Skilled in endpoint management, asset tracking, and imaging/deployment processes
Working knowledge of networking concepts, including switches, firewalls, and wireless technologies
Strong troubleshooting skills across hardware, software, and network environments
Awareness of logging, alerting, or observability practices
Ability to troubleshoot unfamiliar systems and adapt quickly to new challenges
Customer-Service Orientation: Prioritizes clinician and staff experience
Self-Starter: Operates independently with minimal oversight
Figure-It-Out Mentality: Resourceful, persistent problem solver
Communicative: Provides clear updates and ensures alignment with stakeholders
Organized: Maintains documentation and structured processes
Responsible: Embodies a high level of responsibility and accountability in all tasks
Preferred
Exposure to scripting and automation (e.g., PowerShell, Python, or low-code platforms) is a plus
Benefits
Competitive salary and benefits package
Professional development and growth opportunities
Company
Harbor Health
Harbor Health is a multi-specialty clinic group that provides smarter health care using technology.
Funding
Current Stage
Growth StageTotal Funding
$255.5MKey Investors
General Catalyst8VC
2025-09-09Series B· $130M
2024-01-11Series A· $95.5M
2022-09-12Series A· $30M
Recent News
2026-01-08
Fierce Healthcare
2025-10-12
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