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Peak Technologies, Inc. · 3 months ago

Service Billing Coordinator

Miami, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Peak Technologies, Inc. provides end-to-end enterprise mobility and managed services solutions. They are seeking a Service Billing Coordinator to work closely with various teams to ensure accuracy and efficiency in billing processes, manage discrepancies, and maintain professional relationships with stakeholders.

ConsultingInformation ServicesInformation Technology

Responsibilities

Conduct detailed reviews of all service billing for generation or sales orders within FSL, verifying accuracy, completeness, and adherence to company policies and contractual terms

Identify and resolve billing discrepancies, including adjustments, corrections, and escalations as needed to ensure timely and accurate invoicing

Build cooperative relationships with internal teams and external partners by anticipating their requirements and providing proactive support

Exhibit understanding of company billing systems, processes, and services

Support the processing of billing-related claims or disputes, such as overcharges or undercharges

Assist in investigating specific billing scenarios presented to the team and recommend appropriate resolutions

Partner with the accounting team to supply necessary data for revenue recognition, including service contracts and related agreements

Handle inquiries related to: Billing variances, credit/rebill requests, price modifications, and service order processing