Esler Companies | Renewal by Andersen ยท 3 months ago
Digital Inside Sales Representative
Northborough, MA
Full-time
Onsite
Entry Level
$45K/yr - $60K/yr
1+ years expEsler Companies, through its division Renewal by Andersen, is seeking a Digital Inside Sales Representative who will provide exceptional service to homeowners via digital communication. The role involves scheduling appointments for product demonstrations and requires effective communication, active listening, and teamwork with sales coaches and management.
Building MaterialHome DecorManufacturing
No H1B
Responsibilities
Communicate with customers via text message using company-provided methodology
Communicate with all customers, prospects, and teammates with professionalism, listening actively and show empathy
Engage with customers by measuring and responding to sentiment
Enter all information from the conversation into Enabled swiftly and accurately
Partner with Inside Sales Coaches and Management team for questions or escalated customer situations
Meet activity targets daily
Report irresolvable situations to your immediate supervisor for appropriate resolution, avoiding argumentative, unprofessional behavior
Meet regularly to discuss feedback on performance, develop strategies and ask questions
Attend weekly team meeting
Other job duties as assigned
Qualification
Required
1 year customer service experience required
Excellent oral and written communication skills
Strong interpersonal skills including maturity and the ability to accept constructive feedback in a manner that results in improved performance
Ability to work independently and as an active team member
Flexibility and demonstrated ability to adapt well in a changing environment
Multi-task by adjusting from one type of call to another without loss of efficiency, composure, or knowledge
Preferred
High School Diploma or equivalent
Benefits
Medical, Dental, and Vision Insurance
Teammate Assistance Plan
Tuition Reimbursement
401k with 50% match up to 6% of your annual pay
Paid Time Off
Company Paid Holidays
Paid Volunteer Time
And more!
Company
Esler Companies | Renewal by Andersen
Esler Companies is the holding company for a fleet of top RbA affiliates in Arizona, Central Texas, Colorado, Greater Nevada, Greater Philadelphia, North Texas, Oklahoma, Southern Maine & New Hampshire, Southern New England, with sales and marketing engines in Northborough, Massachusetts and Austin, Texas.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Esler
Chief Executive Officer
Ronald Pelletier, CPA, MBA
Chief Financial Officer
Company data provided by crunchbase