Midwestern University · 3 months ago
Financial Aid Administrator- AZ - Student Financial Services
Glendale, AZ
Full-time
Onsite
Entry, Mid Level
2+ years expMidwestern University is a private, not-for-profit organization that provides graduate and post-graduate education in the health sciences. They are seeking a Financial Aid Administrator to work within all aspects of financial aid, ensuring compliance with regulations while providing exceptional customer service and advising students on financial aid options.
Higher Education
Responsibilities
Counsel and advise students regarding eligibility, available aid options based on program/class, application procedures, cost of attendance, keeping indebtedness low through money management, financial planning; individualizing information based on the particular needs and situation of the student/family
Provide exceptional customer service to students/families and campus faculty/staff
Respond to questions, inquiries or requests from students by phone, in person, virtually or email
Calculate and package financial aid awards based on student class/budget; validate eligibility for federal, institutional or other aid
Perform verification and/or other monitoring required by federal regulations, institutional policy and other governing agencies as applicable
Review institutional and outside scholarship applications and make recommendations to the Director
Administer and oversee the awarding of institutional and private grant/scholarship programs
Research, coordinate, process, award and document external grants/scholarships for all programs
Manage ISIR data; processing corrections, changes/updates through FAA Access to CPS Online or other systems
Originate loan applications (Direct, Private, Institutional or other) processing via CX-10, and process electronically through COD, ECSI, ELM, or other systems accordingly
Troubleshoot and resolve loan issues utilizing CX-10, COD, and/or Servicers
Maintain working knowledge of various federal websites for monitoring and informational purposes (COD, CPS, NSLDS, IFAP, etc)
Read, comprehend, comply with and maintain knowledge of federal, state, and institutional policies and regulations
Assist in reconciliation of Federal and/or other aid
Repackage aid; e.g., calculate and process loan revisions/refunds to lenders/servicers due to change in students’ awards and/or enrollment status
Create and analyze various reports to verify eligibility and maintain compliance for all aid types under federal and institutional guidelines; notify students of changes in eligibility or award amount supporting best possible outcome for students
Calculate and prepare check requisition for refund of monies to students/lenders/servicers
Administer all aspects of the Federal Work-Study Program; participate in outreach activities, manage job postings, process new hire packets, payroll, reconcile/balance FISAP quarterly/annually
Review and process budget appeals, and make recommendations to the Assistant Director for consideration of approval/denial through the Director and/or Budget Appeal Committee
Assist in updating financial aid publications, applications, forms, Policy and Procedure manual, Catalog and website information, and other materials as necessary
Interact effectively as a member of a productive team and work collaboratively with other departments
Front desk coverage as needed
Occasional after ‘business’ hours may be necessary
Assist with the development, coordination and delivery of presentations, including Sensible Strategies workshops and events (i.e. budgeting, midpoints and exits)
Perform one-on-one or group presentations and counseling sessions with all students (incoming, inactive/active and graduating students)
Conduct financial aid presentations for prospective students and other relevant presentations as assigned
Attend training and professional development workshops/seminars/webinars
Complete training within six months of employment; maintain CEU credentials annually
Assist with various projects and other duties as assigned
Qualification
Required
Bachelor's Degree required with a minimum of two years' experience in higher education, in student financial aid or similar position
Intermediate to advanced knowledge of Microsoft Word, Office, Excel and PowerPoint; a working knowledge of CX-10 and ELM is highly preferred
Must possess a working knowledge of the Department of Education websites/systems (i.e., COD, CPS, NSLDS, IFAP, etc)
Ability to work in a constant state of alertness and safe manner
Regular, predictable, in-person attendance
Preferred
A working knowledge of CX-10 and ELM is highly preferred
Benefits
Medical, dental, and vision insurance plans
Life insurance
Short/long term disability
Pet insurance
Flexible spending accounts including healthcare reimbursement and child/dependent care account
Competitive time off package including paid holiday’s, sick/flex days, personal days and vacation days
403(b) retirement plan
Tuition reimbursement
Child care subsidy reimbursement program
Identity theft protection
Employee assistance program
Wellness facility on-site with a fully equipped fitness facility
Company
Midwestern University
Founded in 1900, Midwestern University is a not-for-profit graduate institution of higher education offering degrees in the health sciences on two campuses.
1001-5000 employees
H1B Sponsorship
Midwestern University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (8)
2023 (3)
2022 (12)
2021 (12)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Joshua Baker
Vice President and Chief Academic Officer for Optometry, Pharmacy and Veterinary Education
Kathleen Player
Chief Academic Officer and VP of Health Science Education and VP of Clinic Operations
Company data provided by crunchbase