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Berkshire Hathaway Specialty Insurance · 1 week ago

Complex Claims Director, A&E

Boston, MA

Full-time

Onsite

Director/Executive

$140K/yr - $160K/yr

10+ years exp

Berkshire Hathaway Specialty Insurance (BHSI) is a strategic and trusted insurance partner providing a broad range of commercial insurance coverages. They are seeking a Complex Claims Director for their Architects & Engineers Professional Liability team, responsible for managing and adjusting claims while ensuring high levels of customer service and technical quality.

Financial ServicesInsurance

Responsibilities

Manage and adjust Architects & Engineers Professional Liability claims impacting primary and excess policies while ensuring the highest level of customer service and technical claim file quality

Proactively handle claims from first notice of loss through ultimate resolution while advising internal partners and meeting with clients and brokers

Collaborate and partner with the insured and broker in the handling and adjudication of claims

Analyze and draft coverage letters as appropriate and communicate coverage positions effectively

Conduct, coordinate, and proactively handle the investigation process and ensure timely resolution of claims

Directly and closely monitor assignments to experts and defense counsel as necessary

Evaluate information related to coverage, liability, and damages to determine the extent of exposure to the insured and the company

Draft reports, set reserves within authority, or make claim recommendations concerning reserve changes

Travel to conferences, mediations, and trials as necessary

Qualification

Professional liability claimsConstruction claimsInterpersonal skillsNegotiation skillsJD preferred

Required

A minimum of 10 years' experience handling professional liability claims and/or construction claims, or matching equivalency; and be able to demonstrate technical competence in the handling of specialized claims

Ability to work independently and assimilate learning materials on many different subjects from various sources

Excellent interpersonal, communication, investigative and negotiation skills

Ability and willingness to work effectively in a team environment and handle multiple tasks simultaneously

Demonstrated experience in handling and adjusting claims in multiple jurisdictions and must possess, or successfully obtain, the required licenses