Operations & Technical Training Manager jobs in United States
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Nutrien · 2 months ago

Operations & Technical Training Manager

Nutrien is a leading provider of crop inputs and services, focused on creating an inclusive workplace and making a positive impact on the world. The Operations & Technical Training Manager will lead the training and development strategy at the site, ensuring technical competence and compliance while leveraging digital platforms and AI-enabled learning solutions.

AgricultureChemicalManufacturing
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Comp. & Benefits

Responsibilities

Develop and execute a site-wide learning strategy aligned with Nutrien’s corporate initiatives and local operational needs
Supervise, coach, and develop the training team, ensuring role clarity, accountability, and professional growth
Define 2–5 year learning goals for the site aligned with training needs analysis, balancing technical training, compliance, and professional development
Partner with site leadership and corporate L&D to identify critical skill gaps, future workforce needs, and emerging capabilities required for business success
Champion a learning culture, promoting continuous development, knowledge sharing, and career progression opportunities
Oversee the mapping of training plans for all departments and positions, integrating onboarding, compliance, technical, leadership, and professional development training
Ensure training programs meet regulatory requirements, including PSM, SHE, and audit standards
Oversee management of the Learning Management System (LMS) and Learning Content Management System (LCMS), ensuring accurate employee training records and curriculum assignments
Lead the integration of AI-enabled learning tools (e.g., automated content generation, adaptive assessments, personalized learning pathways, translation/localization tools)
Ensure Operator Training Simulator (OTS) use is maximized for workforce competency development
Maintain evergreen, up-to-date content aligned with site operations, MOCs, RCIs, lessons learned, and corporate standards
Ensure training records meet all regulatory and corporate retention requirements through LMS, audits, and reporting
Oversee certification and qualification programs for operations and other regulated functions
Conduct internal audits of training materials, content, and record-keeping to ensure compliance readiness
Partner with HR and site leaders to identify talent development opportunities, succession planning needs, and career pathway requirements
Communicate training opportunities, updates, and outcomes to employees and leadership
Provide coaching to SMEs, supervisors, and area leaders on instructional design, adult learning principles, and facilitation methods
Support employees and leaders in navigating the LMS, training resources, and digital learning tools
Other duties as required

Qualification

Learning Management SystemsTechnical Training FrameworksAdult Learning PrinciplesAI-enabled Learning ToolsCompetency Assessment CertificationProcess Plant Operational PrinciplesCoaching SkillsAnalytical SkillsMicrosoft Office SuiteCommunication SkillsInterpersonal SkillsProblem-solving SkillsProject Management Skills

Required

Bachelor's degree in engineering, Education, HR, Organizational Development, or related field (Master's preferred)
Certificate or diploma in Adult Learning, Facilitation, or Train-the-Trainer certification in a technical discipline is an asset
Minimum 5 years' experience in a manufacturing, chemical process, heavy industry, or energy sector environment
3–5 years' experience as a certified trainer, assessor, or in a learning & development leadership role
Experience in regulated environments with strong compliance, PSM, or SHE requirements
Experience with competency-based assessment programs and technical training frameworks
Working knowledge of process plant operational principles (Ammonia and Nitrogen-based fertilizer experience is desirable)
Proficiency in Learning Management Systems (SAP SuccessFactors preferred) and Learning Content Management Systems (LCMS)
Familiarity with AI-enabled tools for content creation, adaptive learning, and digital learning delivery
Strong knowledge of instructional design, curriculum development, adult learning principles, and the full training cycle
Excellent facilitation, coaching, communication, and interpersonal skills
Strong analytical, problem-solving, and systems evaluation skills, with ability to measure training ROI
Ability to manage multiple projects, meet deadlines, and influence stakeholders at all levels
Proficiency in Microsoft Office Suite and familiarity with data analytics tools
Demonstrated commitment to safety leadership, integrity, and continuous improvement
Service orientation, social perceptiveness, and the ability to resolve conflicts effectively

Preferred

Competency assessment certification and applied experience in technical disciplines preferred

Company

Nutrien produces and distributes potash, nitrogen, and phosphate products.

Funding

Current Stage
Public Company
Total Funding
$3.5B
Key Investors
Saskatchewan Technology Fund
2025-10-31Grant
2025-03-11Post Ipo Debt· $1B
2024-06-17Post Ipo Debt· $1B

Leadership Team

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Mark Thompson
EVP & CFO
Company data provided by crunchbase