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Agoda · 2 weeks ago

Assistant Manager/Specialist, Finance Operations Excellence (Bangkok based, Relocation Support Provided)

Atlanta, GA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Agoda is a global travel platform that connects people to various destinations and experiences. They are seeking an Assistant Manager/Senior Specialist to drive operational excellence and process transformation in finance operations, focusing on process improvements, data analysis, and project management.

Air TransportationE-CommerceHotelTourismTravelTravel Accommodations

Growth Opportunities

Responsibilities

Process Improvement & Transformation: Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI

Data Analysis & Insights: Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health

Project Management & Stakeholder Engagement: Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication

Automation & Technology Enablement: Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions

Documentation & Training: Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation

Quality & Controls: Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance

Qualification

Lean Six SigmaProcess ImprovementData AnalysisExcel MacrosFinance OperationsData VisualizationFinance SystemsProblem SolvingCommunication SkillsAttention to DetailSelf-StarterAdaptability

Required

Bachelor's/Master's degree in Finance, Accounting, Business, Engineering, or a related field

5+ years of relevant experience in driving improvements in finance operations

Lean Six Sigma Green Belt and above certification is a must

Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies

Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus

Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans

Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau)

Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable

Strong problem-solving mindset with a continuous improvement orientation

Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels

High attention to detail and commitment to quality

Self-starter with the ability to manage multiple priorities in a fast-paced environment

Adaptable, resilient, and comfortable with ambiguity and change

Preferred

Skilled at creating Excel macros to automate processes is preferred

Experience in a tech or e-commerce environment is an advantage

Professional certifications (CA, PMP, CPA, etc.) are a plus

Benefits

Relocation Support Provided

Company

Agoda

Glassdoor4.2

Agoda is a digital travel platform that provides access to hotels and holiday properties including flights. It is a sub-organization of Booking Holdings.

Founded in 2005

Singapore, Central Region, SGP

5001-10000 employees