HPI Real Estate Services & Investments · 3 months ago
Associate Director
Fort Worth, TX
Full-time
Onsite
Lead/Staff, Director/ExecutiveHPI Real Estate Services & Investments is a full-service commercial real estate firm with 30 years of experience. The Associate Director will manage class A commercial office and industrial properties, collaborating with teams to ensure operational excellence and adherence to owner goals and industry best practices.
Asset ManagementCommercial Real EstateFinancial ServicesReal Estate
Responsibilities
Manage Class A office and industrial property teams in accordance with industry best practices, ownership goals and management agreement
Collaborate and lead direct reports (Property Manager, Assistant Property Manager and Building Engineers) and property accounting department
Onboarding of new properties during staff recruiting and selection, staffing transitions, etc. – this role needs to be able to directly manage a property on an interim basis as needed
Associate Directors and Senior Managers are responsible for client and relations to ensure HPI is viewed as a team - be accessible and knowledgeable, able to backup if a PM leaves or is out. Attend regular calls and/or meets as the Peer or Senior
Conduct property/tours on a regular weekly/monthly basis and document accordingly. Office buildings require physical walk through, and onsite managers should be conducting common area inspections daily. Examples include:
Inspection of irrigation systems and landscaping and manage required repairs through vendors, maintenance technicians and at monthly inspection
Conduct roof inspections monthly through building maintenance technician and on an annual basis through external consultant
Inspection of relevant lighting systems (internal/external for office and external for industrial) through vendors, maintenance tech and at monthly inspection; management of necessary repairs
Identify maintenance issues through review/analysis of work order system reports by documenting/tracking all maintenance through work order system
Be on call and knowledgeable of all after hours issue resolution protocol
Address all building emergencies immediately, notify owners in writing, update HPI Managers as appropriate also, should be notified in writing ASAP but not later than 24 hours
Manage tenant move-ins and move-outs in collaboration with leasing, PM, and accounting teams, in addition to tracking Tenant Finish and new construction warranties alongside in-house construction manager
Responsible for knowing specifications of vendor services, quality control, and ability to fire or hire services for designated property
Insurance Management: Understand and enforce all certificates of insurance for buildings, tenants, and vendors; monitor and drive compliance across your entire team
Develop understanding of ownership, debt structure, owner’s objectives and how it influences budget creation/management
Compliance with accurate development of all building reporting requirements
In collaboration with A/R department, Monthly A/R: Rent roll, reconciliations, collections, demand letters, and lock outs if necessary
In collaboration with property accountant, Monthly A/P: approve all utility invoices, communicate expected expenditures and proper coding
Keep the leadership up to date on your properties and your clients, include HPI Partners, as necessary
Assist with new business development. Flexibility to participate in pitches and directly manage new assignments based upon business needs
Support due diligence process during building acquisition and sale including lease review, financial review, contract review, onboarding etc
Coach, mentor and develop staff. Lead employees to meet the company’s expectations for productivity, quality, continuous improvement, goals. Review employee’s work product
Provide input on strategy for the Management Division, including new business, maintaining business, staffing and development, portfolio planning, process, etc. by participating in meetings and round tables, raising issues proactively to ensure we are working as a proactive and successful team and focused on the most important initiatives to the company
Responsible for continuous improvement and documentation of global processes and quality of output. Provide insight and leadership in areas of expertise (office, industrial, maintenance, process, operations, etc.)
Represent HPI in industry organizations through active involvement in order to gain industry insight, leverage training for the company, promote involvement, promote HPI, and networking. Get your team involved, on the board, heading up committees, etc. We expect you and your team to provide potential candidates during your tenure through this networking
Be a part of a well-respected Senior Leadership team for management - foster a spirit of teamwork and unity among team members, HPI Leadership, Associate Directors and the broad team that allows for cohesiveness, support, and working effectively together to enable each employee and department to succeed while creating a motivating and satisfying working environment
Qualification
Required
Manage Class A office and industrial property teams in accordance with industry best practices, ownership goals and management agreement
Collaborate and lead direct reports (Property Manager, Assistant Property Manager and Building Engineers) and property accounting department
Onboarding of new properties during staff recruiting and selection, staffing transitions, etc. – this role needs to be able to directly manage a property on an interim basis as needed
Conduct property/tours on a regular weekly/monthly basis and document accordingly
Inspection of irrigation systems and landscaping and manage required repairs through vendors, maintenance technicians and at monthly inspection
Conduct roof inspections monthly through building maintenance technician and on an annual basis through external consultant
Inspection of relevant lighting systems (internal/external for office and external for industrial) through vendors, maintenance tech and at monthly inspection; management of necessary repairs
Identify maintenance issues through review/analysis of work order system reports by documenting/tracking all maintenance through work order system
Be on call and knowledgeable of all after hours issue resolution protocol
Address all building emergencies immediately, notify owners in writing, update HPI Managers as appropriate also, should be notified in writing ASAP but not later than 24 hours
Manage tenant move-ins and move-outs in collaboration with leasing, PM, and accounting teams, in addition to tracking Tenant Finish and new construction warranties alongside in-house construction manager
Responsible for knowing specifications of vendor services, quality control, and ability to fire or hire services for designated property
Understand and enforce all certificates of insurance for buildings, tenants, and vendors; monitor and drive compliance across your entire team
Develop understanding of ownership, debt structure, owner's objectives and how it influences budget creation/management
Compliance with accurate development of all building reporting requirements
In collaboration with A/R department, Monthly A/R: Rent roll, reconciliations, collections, demand letters, and lock outs if necessary
In collaboration with property accountant, Monthly A/P: approve all utility invoices, communicate expected expenditures and proper coding
Keep the leadership up to date on your properties and your clients, include HPI Partners, as necessary
Assist with new business development
Support due diligence process during building acquisition and sale including lease review, financial review, contract review, onboarding etc
Coach, mentor and develop staff
Provide input on strategy for the Management Division, including new business, maintaining business, staffing and development, portfolio planning, process, etc
Responsible for continuous improvement and documentation of global processes and quality of output
Represent HPI in industry organizations through active involvement in order to gain industry insight, leverage training for the company, promote involvement, promote HPI, and networking
Foster a spirit of teamwork and unity among team members, HPI Leadership, Associate Directors and the broad team
Company
HPI Real Estate Services & Investments
HPI Real Estate Services & Investments is the largest and most established full-service commercial real estate company in Central Texas.
Founded in 1992
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andy Thomas
Industrial Partner
Cynthia Powell
President / Partner
Recent News
2025-04-15
Seattle TechFlash
2025-04-11
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