Apply on Employer Site

Veeva Systems · 4 days ago

Managed Services Consultant - Extended Industries

United States

Full-time

Remote

Entry, Mid Level

$70K/yr - $140K/yr

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Managed Services Consultant role involves providing remote, ongoing, ad-hoc consulting services to live Vault customers in Quality and Regulatory spaces, focusing on building long-term relationships and delivering tailored solutions.

BiotechnologyCRMEnterprise SoftwareSoftware

No H1B

Responsibilities

Provide post-go-live administrative support for multiple clients

Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, document types, object updates, security, fields, page layouts, and notifications

Bulk import/export of content and data

Ad hoc training of users and administrators

Analysis and deployment of new product features

Maintenance of production and sandbox environments

Creation of regular and ad hoc customer reports

Assist customers in deciding how to implement new features

Qualification

Veeva VaultDocument management solutionsCustomer service experienceConsulting experienceQuality processes understandingRegulatory processes understandingArticulate solutionsProject management experienceOrganizational skillsCommunication skills