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Hearst Magazines · 5 months ago

RCS System Administrator

4849 Greenville Avenue, Dallas, TX, 75206, US

Full-time

Hybrid

Mid Level

Homecare Homebase is dedicated to helping clients overcome business and technological challenges in home health and hospice care. The RCS System Administrator will support the Revenue Cycle Management Operations Team by managing payor setups, claims management, and ensuring customer success through regular communication and reporting.

Media and EntertainmentPublishing

No H1B

U.S. Citizen Only

Responsibilities

Meeting or exceeding established productivity and quality standards

Performing weekly system administration billing analyst calls with each branch location of assigned customers

Escalate revenue cycle aging issues to customer’s Executive Leadership team (should weekly calls not produce needed results)

Assist customer in working down their unbilled items, thereby having a deep understanding of scheduling, orders management and medical records management within Homecare Homebase

Understand the client’s needs and engagement goals and strategy around managing their Accounts Receivable and financial data

Prepare and present analytical reports on a monthly basis to customer’s executive leadership team, reporting net collection rates, billing statistics, and MEC reporting metrics

Utilize product knowledge to offer solutions to internal billing team when claim rejections occur and to manage payor setup, payor contracts, and payor rates

Maintain a deep understanding of financial processes, including eligibility/authorization, billing/collections, clearinghouse engagement, EDI standards, and cash posting

Communicate claim rejection patterns to Director of Revenue Cycle Management

Exhibit analytical, critical-thinking skills to achieve a return on investment for revenue cycle customer

Assist with Revenue Cycle Management proposals if needed

Creating documentation for our knowledge base

Exemplifying CARES core values to promote a positive work environment and adherence to core values

Qualification

Revenue Cycle ManagementFinancial ManagementAnalytical ReportingHome Health Industry KnowledgeProblem SolvingCommunication SkillsTeam CollaborationDetail-OrientedOrganizational Skills