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Southcoast Health · 5 days ago

Donor Relations Officer - Mission Advancement

New Bedford, MA

Full-time

Onsite

Mid Level

$77K/yr - $129K/yr

3+ years exp

Southcoast Health is a not-for-profit, charitable health system committed to providing world-class healthcare in local communities. The Donor Relations Officer will develop and execute a comprehensive donor recognition and stewardship program, collaborating with key stakeholders to enhance donor engagement and support the organization's philanthropic goals.

CommunitiesHealth CareNon Profit

Responsibilities

Under the direction of the Director of Mission Advancement or designee, the Mission Advancement Officer (MAO), Donor Relations will develop and execute a comprehensive donor recognition and stewardship program to support the strategic goals of Southcoast Health philanthropy

The MAO, Donor Relations will implement strategies including, but not limited to donor communications, events, and the Leadership Giving Society to achieve targeted performance metrics for donor retention, segmentation yield, and portfolio performance

The MAO, Donor Relations will strategically collaborate with key internal stakeholders to effectively demonstrate the giving impact of donors on existing and emerging organizational needs

The MAO, Donor Relations will actively cultivate and engage external and internal relationships to support donor moves management and be an ambassador for the Mission and impact of Southcoast Health in the community

In addition, the MAO, Donor Relations will partner with the Mission Advancement Team to advance department and organizational priorities as needed

Qualification

Fundraising experienceCustomer retention strategiesPhilanthropy principlesFundraising softwareStrategic planningHealthcare knowledgeOrganizational skillsMotivational skillsPresentation skills

Required

Bachelor's degree in related field or the equivalent combination of education and experience required

Successful track record of service recovery, customer service, donor/customer sales or retention through formal moves management process

Experience in fundraising or sales metrics, strategic planning and implementation required

Strong organizational, motivational, and presentation skills are all required

Writing sample will be required if advanced to interview process

Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Preferred

Knowledge of philanthropy principles and fundraising programs preferred

Track record of successful donor or customer retention, planning and meeting fundraising or sales objectives, donor/customer relations, evaluating results and developing corrective strategies preferred

Familiarity with fundraising software (i.e., Raisers Edge) and Internet Resources preferred

Three (3) years experience in development preferred; experience in healthcare/medical field preferred, as is health care knowledge