CCR Commercial Refrigeration Benelux ยท 3 months ago
Technical Sales Support Specialist
US-NC-CHARLOTTE
Full-time
Hybrid
Mid, Senior Level
5+ years expCarrier Commercial Refrigeration Benelux is seeking a detail-oriented and organized Technical Sales Support Specialist to support the commercial refrigeration team. This hybrid role involves managing project data, coordinating product selections, and preparing accurate quotes while collaborating with various teams.
Mechanical Or Industrial Engineering
Responsibilities
Create and maintain accounts, projects, and opportunities in Salesforce (SF) based on incoming application requests and internal communications
Support applications engineering in the preparation of quotes and proposals
Retrieve and track key project dates and technical documents (e.g., drawings) from Lucernex and ensure timely data entry and project updates
Accurately enter refrigeration model selections into Salesforce opportunities and verify selections against application requirements
Generate preliminary and final pricing using internal tools and create customer-ready quotes based on approved model selections
Work closely with engineering, sales, logistics, and customer service teams to ensure alignment on equipment selections, timelines, and deliverables
Handle purchase orders and ensure accurate entry into the system
Act as a liaison between customers and internal organization, responding and managing inquires and escalating as required
Qualification
Required
5-7 years experience in sales support, project coordination, or customer-facing administration (preferably in HVAC, refrigeration, or mechanical systems)
Familiarity with Salesforce and Lucernex or similar CRM/project tracking tools
Strong attention to detail with organizational and problem-solving skills
Able to read/interpret technical documentation, collect project data, and ensure accuracy for engineering/sales handoff
Comfortable communicating with technical and commercial stakeholders
Company
CCR Commercial Refrigeration Benelux
CCR Commercial Refrigeration Benelux is a leading supplier of high-efficiency turnkey refrigeration systems for Food Retail stores of all formats and industrial sites, from project engineering and product manufacturing to installation and ongoing customer service.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase