E*TRADE from Morgan Stanley · 3 months ago
Consultant Conversion - Dir, P3, Soft Prod Mgmt & RE III
E*TRADE from Morgan Stanley is seeking an Application Support Lead for their L2/L3 support team. The role involves interfacing with key stakeholders, providing technical proficiency across various aspects of application support, and working closely with development and engineering teams to ensure system performance and capacity management.
BankingFinanceFinancial Services
Responsibilities
Interface with key stakeholders
Apply your technical proficiency across various aspects of application support
Perform fault analysis, failure avoidance and diagnosis and resolution for any impacting issues in a distributed environment
Work closely with development and engineering team to provide input on new functionality and system performance
Capacity management, monitoring and testing of infra upgrades and platform releases
Work in rotational shifts
Work minimum 3 days in a week from office in hybrid support model
Qualification
Required
Willingness to work in rotational shifts
Candidate must be working minimum 3 days in a week from office in hybrid support model
At least 5 years of experience in Operating System-Unix or Linux and Database-SQL
Experience or understanding of log searches like Kibana
Experience and understanding of Schedulers such as Control M or Autosys for Batch Processing
Must have previously worked on ticketing tools like Service Now or Remedy or Jira
Experience in ITIL, ITSM and Incident Management
Experience in Production Support preferably in Financial Domain
Experience of troubleshooting issues by analyzing Application logs and interpreting root causes related to incident management
Bachelor's degree or foreign equivalent required from an accredited institution
Good Communication, Strong Analytical and problem-solving skills
Ability to collaborate in a Global Delivery team that spans multiple locations
Preferred
Experience in Unix or Python Scripting
Knowledge or experience in Alert Management tools like BigPanda, Pagerduty etc
Knowledge or experience in Core Java, Spring Framework, Spring Boot, Spring Integration
Understanding/knowledge/exposure/experience of Synthetic monitoring Apica
Benefits
Some of the most attractive and comprehensive employee benefits and perks in the industry
Company
E*TRADE from Morgan Stanley
E*TRADE from Morgan Stanley is a pioneer in the online brokerage industry.
H1B Sponsorship
E*TRADE from Morgan Stanley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-02-20Acquired
1996-08-16IPO
Recent News
2025-11-07
2025-10-14
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