K9 Resorts Luxury Pet Hotel · 2 months ago
Luxury Pet Resort Customer Service Representative
Wellington, FL
Full-time
Onsite
New Grad, Entry LevelK9 Resorts Luxury Pet Hotel is an internationally recognized, multi-award-winning pet care facility, and they are seeking a Pet Resort Guest Service Representative. The primary goal of this role is to provide every client and their dog with a 'wow experience,' ensuring positive interactions and upholding the company's mission and values.
HospitalityHotelPet
Responsibilities
Follow all operational procedures as outlined in the K9 Resorts Operations Manual
Greet all customers entering the building
Perform check-in/check-out and reservation procedures in the POS system
Take custody of pets and ensure they are properly placed in the building
Answer telephone inquiries
Provide tours of the facility to potential customers when necessary
Feed and medicate all dogs
Provide personal playtimes for dogs when requested
Perform body checks to identify pre-existing conditions and/or injuries
Perform tasks as requested by management, including:
+ Sanitation of the lobby, boarding, and daycare accommodations
+ Monitoring daycare
+ Bathing dogs
Qualification
Required
Ability to lift at least 20 lbs
High school diploma or equivalent required
Some weekend and holiday hours are required
Salesmanship personality and comfort
Outgoing, positive, and enthusiastic personality
Benefits
Competitive salary
Employee discounts
Paid time off
Company
K9 Resorts Luxury Pet Hotel
K9 Resorts provides luxury pet hotels offering premium boarding and daycare services for dogs, exceeding standard care standards.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$16.87M2025-05-02Undisclosed· $4.87M
2024-03-26Series Unknown· $10M
2021-03-19Seed· $2M
Leadership Team
Jason Parker
Chief Executive Officer
Recent News
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