Canon USA · 1 week ago
Customer Communications Representative I
Itasca, IL
Full-time
Hybrid
Entry Level
$17.20/hr - $21.84/hr
1+ years expCanon USA is a leader in digital imaging and innovation, committed to exceeding customer expectations. The Customer Communications Representative I is responsible for answering service calls and providing excellent customer service to both internal and external customers.
Consumer ElectronicsDigital MediaElectronicsHardwareManufacturingPhotographyProductivity Tools
No H1B
Responsibilities
Provides outstanding service to customers calling the dispatch team for service
Responds to routine customer inquiries via live call or Email as needed
Provides follow through on any special customer needs in a timely manner
Qualification
Required
HS Diploma, GED, or equivalent experience required
1 to 2 years of related experience
Strong verbal and written communication skills
Proficient in MS Office
Strong attention to detail
Organized and able to multitask
Successful completion of Call Taker New-Hire training and introductory period
Must be able to work wide variety of work shift/schedules with short notice
Benefits
Employee referral bonus
Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else
Medical
Dental
Vision
401(k) Savings Plan
Discretionary profit sharing
Discretionary success sharing
Educational assistance
Recognition programs
Vacation
Company
Canon USA
Living and Working Together For The Common Good...
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Canada
Community Manager
Recent News
2026-01-05
IEEE Spectrum
2025-12-31
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