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Canon Financial Services, Inc. · 3 months ago

Customer Communications Representative I

US-IL-Itasca

Full-time

Hybrid

Entry Level

$17.20/hr - $21.84/hr

1+ years exp

Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. The Customer Communications Representative I is responsible for ensuring all service calls are answered and entered into company systems in a timely manner while providing excellent customer service.

BankingFinancial Services

No H1B

Responsibilities

Provides outstanding service to customers calling the dispatch team for service

Responds to routine customer inquiries via live call or Email as needed

Provides follow through on any special customer needs in a timely manner

Qualification

MS Office proficiencyVerbal communicationWritten communicationAttention to detailOrganizational skillsMultitaskingCustomer service

Required

HS Diploma, GED, or equivalent experience required

1 to 2 years of related experience

Strong verbal and written communication skills

Proficient in MS Office

Strong attention to detail

Organized and able to multitask

Successful completion of Call Taker New-Hire training and introductory period

Must be able to work wide variety of work shift/schedules with short notice

Benefits

Employee referral bonus

Employee discounts

"Dress for Your Day" attire program (casual is welcome, based on your job function)

Volunteer opportunities to give back to our local community

Swag! A Canon welcome kit and official merch you can’t get anywhere else

Medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.