Rising Medical Solutions ยท 3 months ago
Intake Coordinator
United States
Full-time
Remote
Entry, Mid LevelRising Medical Solutions is seeking an Intake Coordinator to join their medically-based concierge service and early intervention program. The role involves managing files, coordinating services, and facilitating communication between various stakeholders to support injured workers.
Health CareMedical
Responsibilities
Manage and/or assign files to appropriate staff members and initiate appropriate verbal and/or written contacts with employers, clients, claimants, and medical providers
Set up files in all appropriate systems; assign files, when applicable, to the nurse
Facilitate and schedule appointments as needed, and keep the Telephonic Nurse Case Manager (TCM), clients, claimants, providers, and employers informed verbally and/or in writing of any changes, delays, updates, or problems
Maintain appropriate electronic and paper files
Obtain authorization for medical release of information from the adjuster, as necessary, for records acquisition
Interface with a variety of inter-disciplinary providers (e.g., PT, diagnostic, psychology, etc.)
Identify, maintain, and update participating providers
Utilize Share Point tool for evaluating case risk, and input all activities (including verbal and written discussions) into the Ultimate database and customer/client system
Answer incoming calls, and direct the call appropriately
Process all documents using computer, copier, and scanner
Search and copy the appropriate internal criteria guidelines, when appropriate
Screen all re-open files (subsequent URs) to determine duplicate requests, vs. an appeal request that is beyond the allotted timeframe, vs. a reconsideration, vs. a new UR
Basic invoicing
Continually improve job skills and knowledge of all company products and services as well as customer issues and needs, through ongoing training and self-directed research
Adhere to company policies, procedures, and reporting requirements
Qualification
Required
Time management skills
Attention to detail
Communication skills
Ability to manage and/or assign files to appropriate staff members
Ability to initiate appropriate verbal and/or written contacts with employers, clients, claimants, and medical providers
Ability to set up files in all appropriate systems
Ability to facilitate and schedule appointments as needed
Ability to maintain appropriate electronic and paper files
Ability to obtain authorization for medical release of information from the adjuster
Ability to interface with a variety of inter-disciplinary providers
Ability to identify, maintain, and update participating providers
Ability to utilize Share Point tool for evaluating case risk
Ability to input all activities into the Ultimate database and customer/client system
Ability to answer incoming calls and direct the call appropriately
Ability to process all documents using computer, copier, and scanner
Ability to search and copy the appropriate internal criteria guidelines
Ability to screen all re-open files to determine duplicate requests
Basic invoicing skills
Willingness to continually improve job skills and knowledge of all company products and services
Adherence to company policies, procedures, and reporting requirements
Company
Rising Medical Solutions
Rising Medical Solutions is a innovative medical cost containment,care management & financial management companies.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Beans
CEO/President
John Paolacci
Chief Operating Officer
Recent News
2025-10-09
2025-09-12
Company data provided by crunchbase