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C3 Integrated Solutions · 1 day ago

Top Secret Cleared IT Desktop Administrator

McLean, VA

Full-time

Onsite

Mid Level

4+ years exp

C3 Integrated Solutions is a market leader in cybersecurity and compliance for the Defense Industrial Base. The Top Secret Cleared IT Desktop Administrator will provide hands-on IT support for a specific client, managing daily operations, user support, and compliance with ISO standards.

Cloud ComputingCyber SecurityIT Infrastructure

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Assist with the administration and maintenance of a multi-site environment that includes Microsoft Office 365, Microsoft Azure, Windows operating systems, hardware, software, peripherals, cloud and network-based services, telecommunications, etc

Ensure all work is done in compliance with the ISO 20000 and 27000 management systems

Create and maintain IT procedural and system documentation

Assist with the planning, migration and integration of critical business systems and applications

Support and assist in all areas of laptop and mobile device support; Microsoft O365 account maintenance; build and load Windows operating systems, removes or updates user account information, resets passwords, etc

Responding to user requests, problems and concerns. Implement effective solutions and provide regular updates and feedback to users and managers regarding the status of efforts to resolve more complex problems

Creation, updating and closure of IT related helpdesk tickets

Create system documentation and assist in documenting changes to new and existing system processes and procedures

Provide support with the creation and maintenance of Azure AD groups, Shared Mailboxes

Respond to after-hours network and system outages and other emergencies

Assist with hardware/software upgrades, releases and inventory management

Perform special projects as assigned

Qualification

Microsoft AzureMicrosoft 365System AdministrationActive DirectoryMicrosoft IntuneISO StandardsHelpdesk SupportUser Account ManagementDell Hardware SupportSharePointTechnical Certification

Required

Minimum 4 years supporting corporate IT environments within a structured setting that includes formal processes, change management, and ticketing systems

4+ years as a System Administrator, with demonstrated responsibility for user account creation and management in Azure

Installation and configuration of workstation operating systems and application software

Active Directory and Dynamic Groups administration

Utilities management and general systems operations

Experience with Microsoft Azure GCC High and Office 365 is required

Hands-on experience with Dell laptops, including hardware support, imaging, staging, deployment, and managing Dell maintenance/support tickets

Microsoft Intune administration and management experience

Microsoft 365 Certified: Endpoint Administrator or equivalent technical certification

Familiarity with ISO 9000, ISO 20000, and ISO 27000 standards

Active Top Secret Clearance required