Arcadia Family of Companies · 3 months ago
Receptionist - Arcadia
Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence. The Receptionist will serve as the cornerstone of communication within the facilities, managing inquiries and ensuring smooth operations.
Health Care
Responsibilities
Performs necessary duties for emergency situations such as fire, fire alarms, hurricanes, and other possible emergencies and drills as outlined in the Disaster Response Playbook
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Monitors visitor access including monitoring of surveillance cameras and radio transmissions following established sign-in, registration protocols to ensure a safe environment
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
Responds to questions and provides callers with information
Cashes resident checks, sells postage, and balances reception and Gift Shop cash boxes
Receives, sorts and routes mail, publications and deliveries
Performs other clerical duties as needed, such as filing, photocopying, faxing, correspondence, reports and collating
Maintains daily log of activities
Maintains and issues company keys; updates check-out log
Respects and observes residents’ and co-workers’ rights and privacy
Qualification
Required
High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience
Proficiency in Microsoft Office Suite - Word, Excel, PowerPoint, and Outlook
Presence and demeanor that professionally represents the Company when interacting with employees, residents, and the general public
Ability to perform each essential duty satisfactorily
Ability to sit and talk or hear regularly
Ability to stand; walk; use hands to finger, handle, or feel and reach with hands and arms frequently
Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
Healthcare: Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program.
Retirement Savings: Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.
Free Employee Meals: More time to relax and let our chefs take care of your meals.
Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday!
Sick Leave: After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most.
Professional Development:
Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs)
Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more!