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Five9 · 2 weeks ago

Strategic Sales Director - West Coast

United States

Full-time

Remote

Director/Executive

$126K/yr - $321K/yr

10+ years exp

Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The Strategic Sales Director is responsible for creating, identifying, and closing sales within named accounts while ensuring customer satisfaction and retention throughout the implementation and support experience.

Call CenterCustomer ServiceEnterprise SoftwareSaaSSales

Growth Opportunities

Responsibilities

Create and drive revenue within a specified region or list of named accounts

Generate business opportunities through professional networking and cold-calling

Drive brand awareness, campaigns, and lead generation via networking, associations, etc

Meet and exceed all quarterly and annual sales quotas

Collaborate with peers and management around ways to continually improve the sales organization

Own the sales cycle from lead generation to closure

Provide expertise around particular areas of interest to discuss industry best practices and development of high level strategies

Develop business plan and present the business plan during quarterly review sessions

Be proactive in all aspects of opportunity development

Establish yourself as a ‘Trusted Advisor’ to the prospect or customer

Bring net new and innovative ideas to both internal teams and the customer

Maintain account and opportunity forecasting within our internal forecasting system (SFDC)

Self-generate leads from a personal connections, referral partners, and regional networking events

Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Qualification

Enterprise software salesContact center experienceC-level sellingSales excellenceNegotiation skillsProfessional presenceBusiness acumenActive listeningCollaboration skillsTime managementWritten communicationVerbal communicationPersuasiveness

Required

10+ years of outside enterprise software sales experience in the contact center space

Superior active listening skills

Excellent objection handling and negotiating abilities

Strong collaboration skills and ability to work alongside multiple team members

Strong time-management and organization skills

Excellent written and verbal communication skills

Be able to work independently and as part of a team in a fast pace, rapid change environment

Experience selling at the C-level

Proven track record of sales excellence

A proven sales hunter and closer

Highly persuasive

Superior professional presence and business acumen

Benefits

Health, dental, and vision coverage, beginning on the first day of employment.

Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.

Short & Long-Term Disability

Basic Life Insurance

401k saving plan with employer matching

Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents

Generous employee stock purchase plan

Paid Time Off

Company paid holidays

Paid volunteer hours

12 weeks paid parental leave

Company

Five9

Glassdoor4.2

Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.

Founded in 2001

San Ramon, California, USA

1001-5000 employees