Palantir Technologies · 2 months ago
Forward Deployed Enablement Engineer - Customer Success
Denver, CO
Full-time
Onsite
Entry, Mid Level
$110K/yr - $147K/yrPalantir Technologies is a world-changing company that builds leading software for data-driven decisions and operations. The Forward Deployed Enablement Engineer role is focused on maximizing customer success outcomes by providing support, developing innovative tooling, and collaborating with various teams to enhance customer workflows on Palantir’s platforms.
AnalyticsArtificial Intelligence (AI)Big DataEnterprise SoftwareSoftware
Responsibilities
Respond to and triage incoming support requests from both internal and external teams
Provide guidance to customer engineers and unblock their workflows on Palantir’s platform
Build with Foundry and AIP to enhance enablement operations and use your creativity to solve novel problems that deliver more value to internal and external stakeholders
Collaborate with our Product Development teams to tackle workflow problems, resolve product issues, and inform product improvements
Partner with Business teams to understand and meet customer needs
Participate in a 24/7 on-call rotation responsible for coordinating responses to critical customer-facing incidents
Take ownership as the first responder when things go wrong. Even if a problem is outside your area of expertise, you make the first move to fix it and pull in the necessary expertise to get the job done
Qualification
Required
Ability to continuously learn and work independently, making decisions with minimal supervision
Excellent written and verbal communication skills, capable of interacting effectively with both technical and non-technical stakeholders
Strong creative problem solving skills
Comfortable working in a rapidly changing environment with dynamic objectives and iteration with users
Proficiency with one or more programming languages or data engineering frameworks, such as Python, SQL, Spark, Java, C++, TypeScript/JavaScript, or similar
Background in Data Science, Computer Science, Engineering or STEM OR equivalent relevant practical experience in a technical or engineering role
Benefits
Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
Commuter benefits
Relocation assistance
Take what you need paid time off, not accrual based
2 weeks paid time off built into the end of each year (subject to team and business needs)
10 paid holidays throughout the calendar year
Supportive leave of absence program including time off for military service and medical events
Paid leave for new parents and subsidized back-up care for all parents
Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
Stipend to help with expenses that come with a new child
Employees can enroll in Palantir’s 401k plan
Company
Palantir Technologies
Palantir Technologies is a software company that develops data analytics and data integration software solutions.
Founded in 2003
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$3.03BKey Investors
ARK Investment ManagementSompo HoldingsGoldman Sachs
2023-08-31Post Ipo Equity· $10.08M
2021-08-13Post Ipo Equity· $28.78M
2020-09-30IPO
Leadership Team
David Glazer
Chief Financial Officer
Shyam Sankar
COO
Recent News
2026-01-11
The Motley Fool
2026-01-09
The Motley Fool
2026-01-09
Company data provided by crunchbase