Tenet Healthcare · 2 months ago
Client Services Senior Representative - Good Samaritan
Kearney, NE, United States
Full-time
Onsite
Mid, Senior Level
3+ years expTenet Healthcare is a leading provider of healthcare services, and they are seeking a Client Services Senior Representative. This role is responsible for responding to complex client inquiries and conducting detailed analyses to ensure effective resolutions and service delivery.
BiotechnologyHealth CareHospital
Responsibilities
Responsible for responding to complicated inquiries, working with all levels of management in other cross functional departments to ensure inquiries are research/resolved
Interpret breakdowns and trend for actionable insights
This may require communications by phone or written and includes utilization of client system, payer websites, and standard Conifer PFS operating systems
Analyze all escalations by providing a detailed analysis of drivers and root causes
The would require investigating and reporting in a mechanism where data can be analyzed on a monthly basis
Analyze trending reports weekly for management by providing data related to issues/root causes and probable solutions with supporting elements
Qualification
Required
High School Diploma/GED (±11 years)
Independent, logical thinker with proven ability to perform detailed analysis and make recommendations
Ability to mediate with internal partners for resolution of complex issues
Ability to exercise sound judgment in assessing risk of failures and escalate issues to management
Ability to be resourceful but know when to engage others for support, escalate for help or ask clarifying questions
Above average communication skills - Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills
Above average troubleshooting skills, with ability to research and articulate complex process breakdown issues with trends
Ability to handle high productivity standards, at exceptional quality. Requires ability to work at a rapid pace while maintaining accuracy
Proficient understanding of Hospital Revenue Cycle Services
Proficient data entry and typing skills
Must be a team player – Always willing to help in whatever way possible and go the extra mile to get the job done
Intermediate Microsoft Office (Word, Excel)
Extensive or minimum 3 year experience as a client relations specialist/representative or similar position preferably in the healthcare industry
Preferred
Bachelor's Degree, preferably in Business or Health Care, or equivalent experience preferred
Benefits
Competitive benefits package
Company
Tenet Healthcare
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas.
10001+ employees
H1B Sponsorship
Tenet Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$4.25B2025-11-03Post Ipo Debt· $2.25B
2022-06-01Post Ipo Debt· $2B
1978-01-13IPO
Leadership Team
Archie Drake
Chief Executive Officer
Beverly Maison
Chief Executive Officer, Chief Financial Officer, Health Plans
Recent News
LFN-PREMIUM-Network – Law Firm Newswire
2025-11-11
Company data provided by crunchbase