Chubb · 3 months ago
Sr. QA Services Manager
Jersey City, NJ
Full-time
Onsite
Mid, Senior Level
$100K/yr - $130K/yr
7+ years expChubb is a world leader in insurance, providing a wide range of insurance products and services globally. In this role, you will lead the Quality Engineering team, driving strategy and innovation to enhance product quality and operational efficiency within the Personal Risk Services technology team.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Supervise, mentor, and inspire the Quality Engineering team to ensure the successful delivery of the division’s portfolio, directly contributing towards business growth and strategic objectives
Manage portfolio planning, prioritization, capacity planning, and supplier management, ensuring alignment with business priorities and driving measurable program success
Proactively collaborate with cross-functional teams - including Product Owners, Program Leads, Architects, Software Engineers, Quality Engineers, and other stakeholders - ensuring delivery of high-quality products with efficiency and precision
Advance Quality Engineering practices and automation strategy, ensuring alignment with quality goals while enhancing efficiency, scalability, and speed to market
Coach and develop team members in all aspects of test planning, execution, and delivery, fostering proactive risk, issue, and dependency management to achieve successful outcomes
Champion innovation, drive continuous improvement, and challenge existing processes to elevate team performance and deliver exceptional results
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
7+ years of proven experience in quality engineering, software testing, or quality assurance, with a strong record of leading teams, driving measurable results, and delivering high-quality, scalable products in a fast-paced environment
Prior people leadership experience leading teams of 4-5+ required
Expertise in testing both modern applications and legacy systems (e.g., mainframe, COBOL)
Experience with test automation using tools such as Selenium, Cucumber, Cypress, or Appium and API testing tools like Postman, SoapUI, or similar platforms
Experience with CI/CD pipelines and tools such as Jenkins, GitHub, SonarQube, and JIRA to support automated testing and continuous delivery
Expertise with quality metrics and reporting, including defining KPIs and using data to drive continuous improvement
Strong analytical and problem-solving skills, with the ability to identify and address quality challenges proactively
Preferred
Knowledge of AI/ML tools and their application in quality engineering is a plus
Property and Casualty insurance background is a plus
Benefits
Comprehensive benefits package
Discretionary annual incentive program
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
H1B Sponsorship
Chubb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
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2026-01-14
2026-01-08
2025-12-30
Company data provided by crunchbase