FirstEnergy · 3 months ago
HR Application Configuration Analyst
Akron, OH, United States
Full-time
Onsite
Mid Level
4+ years expFirstEnergy is a forward-thinking electric utility dedicated to safety, reliability, and operational excellence. The HR Application Configuration Analyst is responsible for the technical design, development, and support of the Empower solution and related HR technologies, focusing on configurations, customizations, integrations, and reports to support key HR business processes.
Clean EnergyEnergyEnergy EfficiencyInformation Services
No H1B
Responsibilities
Design, develop, test and deploy technical components in Oracle HCM Fusion, including Fast Formulas, HCM Extracts, BI Publisher reports and OTBI dashboards
Configure and maintain security roles, privileges and duty roles in line with segregation‑of‑duties and SOX requirements
Build and maintain interfaces and integrations between Oracle HCM and external/internal systems using BI Publisher, OTBI, HCM Extracts, HCM Data Loader (HDL/HSDL), FBDI (File‑Based Data Import), Spreadsheet loaders and REST/SOAP web services. Develop inbound and outbound integrations with third‑party providers (e.g., payroll and benefits vendors) using Oracle Integration Cloud (OIC), secure SFTP connections and other integration patterns
Customize and maintain workflow approvals using the BPM Worklist and relevant configuration tools
Support development of extensions using Oracle Visual Builder Cloud Service (VBCS) and other platform tools where applicable
Maintain HR security for all HR Products within the ITNow solution
Analyze and translate functional requirements into detailed technical specifications and deliver working solutions across full implementation lifecycles—requirements gathering, design, configuration, data conversion, testing and deployment
Provide Tier‑3 technical support for the HR Help Desk, resolving system issues requiring advanced troubleshooting of configurations, integrations and performance
Develop and maintain technical documentation (e.g., business requirements, design specs, test plans, user guides) and keep Empower configuration workbooks current to reflect system changes and new development
Participate in the quarterly release process, ensuring that configuration and customizations are supported and working as expected; conduct regression testing and mitigate impact on custom code
Participate in Oracle quarterly release testing, evaluating impacts on custom code, integrations and security
Train HR and IT stakeholders on new functionalities, self‑service reporting and best practices; provide cross‑training and mentor junior developers to ensure long‑term sustainability of the HR technology platform
Develop and execute unit, system, regression and user‑acceptance test plans for new configurations, integrations and releases
Collaborate with HR and IT partners to ensure system accuracy, performance and stability
Support SIT/UAT efforts, participate in code reviews and adhere to SDLC/Agile practices such as sprint planning, backlog grooming and retrospectives
Design, develop and manage data conversions, mass data updates and data validations using HDL, HSDL, FBDI and spreadsheet loaders; optimize data structures and queries for reporting efficiency and accuracy
Ensure data governance, confidentiality and role‑based access controls are implemented for integrations and sensitive employee data; champion encryption standards and compliance with SOX and privacy regulations
Design interactive dashboards, KPIs and advanced reports using Oracle Analytics Cloud (OAC), OTBI and BI Publisher; identify and define critical metrics aligned with business goals and provide actionable insights to HR stakeholders
Participate in the SOX process by running key IT HR controls to ensure compliance and reduce liability
Partner with HR Centers of Expertise and IT teams to evaluate business processes, recommend technical improvements and execute on business needs
Provide input into HR technology strategy with a focus on digital solutions and process automation; stay current with Oracle’s quarterly releases and emerging HCM technologies
Lead or contribute to full lifecycle HCM projects, including configuration, data migration, testing and go‑live support; communicate status and risks to stakeholders and project managers
Mentor and cross‑train team members, share knowledge and best practices, and participate in HR business road‑mapping exercises to align development priorities with long‑term strategic goals
Qualification
Required
Bachelor's or associate degree in Business Administration, Computer Science, Computer/Management Information Systems with 4 years of related experience. In lieu of a degree, a minimum of 6 years' related experience required
Providing IT hardware or software support services
Administering, configuring, or developing applications
Experience with database query processes and tools such as QlikView, TOAD or MS Access
Hands-on development experience with Oracle HCM Fusion Cloud modules (Core HR, Payroll, Absence, Benefits, Talent, Compensation, Recruiting) and related tools
Proficiency in Fast Formulas, HCM Extracts, BI Publisher, OTBI, HDL/HSDL, FBDI and spreadsheet loaders; advanced SQL/PL-SQL skills for data analysis and backend troubleshooting
Experience with Oracle Integration Cloud (OIC) for building, monitoring and troubleshooting integrations; strong knowledge of REST/SOAP APIs, web services, SFTP setup and security protocols
Experience designing dashboards and KPIs using Oracle Analytics Cloud (OAC) and OTBI; ability to translate business metrics into actionable reports
Strong understanding of Oracle HCM Cloud security concepts, including role-based access control, duty roles, data security and SOX/compliance requirements
Demonstrated ability to translate business requirements into scalable technical solutions and to document those solutions through requirements, design specs and test scripts
Experience with project management and Agile/Scrum development practices, including code version control (e.g., Git), code review and change-management processes
Strong problem-solving skills and ability to work on multiple concurrent projects; willingness to learn new technologies and adapt quickly to change
Excellent communication and interpersonal skills, with the ability to train and mentor peers and communicate complex technical concepts to non-technical HR stakeholders
Preferred
Experience in at least one full lifecycle Oracle HCM Cloud implementations is highly desirable
Oracle HCM Cloud certification or related certifications are preferred
Benefits
Competitive pay plus incentive compensation
A company-sponsored pension plan
401(k) savings plan with matching employer contribution
A choice of medical, prescription drug, dental, vision, and life insurance programs
Skills development training with tuition reimbursement
Company
FirstEnergy
We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.55BKey Investors
US Department of Energy
2024-11-14Grant· $50M
2023-05-01Post Ipo Debt· $1B
2018-01-22Post Ipo Equity· $2.5B
Leadership Team
Charles E. Jones
President and Chief Executive Officer Member
John Somerhalder
Interim President and Chief Executive Officer
Recent News
2026-01-09
2025-12-19
2025-12-17
Company data provided by crunchbase