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Firstar Bank · 3 months ago

EVP/Chief Relationship Officer

Tulsa, OK

Full-time

Onsite

Director/Executive

Firstar Bank is seeking an EVP/Chief Relationship Officer to join their executive leadership team. This role is responsible for driving strategic growth through oversight of various departments while ensuring a client-focused approach to service.

Banking

Comp. & Benefits

Responsibilities

Develop and execute a collaborative relationship strategy across lending, treasury management, and marketing

Serve as a visible ambassador of the Bank, cultivating trust with clients, partners, and stakeholders

Lead lending teams in delivering responsive, compliant, and community-focused credit solutions

Drive portfolio growth while maintaining prudent risk management and credit quality standards

Collaborate with credit analysis team to streamline processes and enhance client experience

Develop, implement, and maintain a lender performance scorecard system in partnership with executive leadership to align with organizational goals and strategies

Champion innovation and transformation across the Bank’s business model and service delivery, while ensuring retention of community values

Expand treasury services for commercial clients, including enhanced cash management, fraud prevention, and liquidity solutions

Provide executive support to Retail leadership, ensuring retail strategies, operations, and customer experience initiatives align with the bank’s overall business objectives

Cultivate and maintain strong relationships with high-value clients, community leaders, and business partners

Monitor market trends, competitive positioning, and regulatory developments to identify opportunities and risks

Ensure compliance with government regulations and bank policies

Complete annual training as required

Participate in bank/community activities

Other duties as assigned

Qualification

Strategic growthClient relationship managementRisk managementTreasury managementLending expertiseCommunity engagementMarket analysisRegulatory complianceTeam leadership

Required

Serves as a key member of the executive leadership team responsible for driving strategic growth through integrated oversight of Lending, Treasury Management, Retail, and Marketing departments

Champions a client and community focused approach to service, ensuring every client receives tailored solutions that enhance the overall customer experience