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alliantgroup · 2 weeks ago

Director of Operations - IT Managed Services & AI

Houston, TX

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

alliantgroup is a national premier consulting firm focused on providing solutions to help businesses transform and thrive. The Director of Operations – IT Managed Services & AI will oversee the IT department's daily operations, ensuring projects are executed on time and within budget while fostering a culture of discipline and accountability.

AccountingFinancial ServicesManagement Consulting

H1B Sponsor Likely

Responsibilities

Oversee daily operations of the IT department, ensuring alignment with organizational goals and deadlines

Enforce adherence to project timelines, deliverables, and milestones across infrastructure, software development, and digital transformation initiatives

Implement operational frameworks for tracking, reporting, and escalation of at-risk projects or delayed deliverables

Develop and maintain standard operating procedures (SOPs), service-level agreements (SLAs), and performance dashboards

Hold internal teams and external vendors accountable for delivery timelines and quality standards

Lead the cadence of weekly operations reviews

Foster a culture of discipline, ownership, and transparency across all IT initiatives

Partner closely with the CEO, CFO, CTO and Executive VP to forecast staffing, budgets, and operational resources

Analyze workflows, identify inefficiencies, and drive automation or AI-enabled solutions to improve operational speed and accuracy

Lead KPI tracking and continuous improvement programs across IT service delivery and support

Integrate tools to standardize execution and visibility

Qualification

IT operations managementProject managementLeadershipData-driven decision makingOperational metricsPerformance feedback receptivenessCommunication skillsOrganizational skillsAdaptability

Required

Bachelor's degree in Information Systems, Business Administration, or related field

Proven success in enforcing deadlines, managing complex technical programs, and delivering measurable outcomes

Strong understanding of IT infrastructure, software development lifecycles, and managed services

Exceptional organizational, communication, and leadership skills

Data-driven decision-maker with experience in operational metrics and dashboards

High sense of urgency with the ability to adapt quickly to changing priorities

Receptiveness to performance feedback within a team environment is essential

Preferred

MBA or PMP certification

10+ years of IT operations or technology program management experience

5+ years in a leadership or director-level role overseeing cross-functional IT teams

Benefits

100% employer paid medical/dental premiums for single coverage

401(k) matching

PTO

Company provided life insurance and disability

Onsite gym and group fitness classes

Paid covered parking

Daily allowance for onsite café and Starbucks

Leadership development and executive training opportunities

Company

alliantgroup

Glassdoor2.7

alliantgroup is the nation's leading tax specialty services provider. alliantgroup helps businesses stay competitive and grow!

Founded in 2002

Houston, Texas, USA

1001-5000 employees

https://www.alliantgroup.com

H1B Sponsorship

alliantgroup has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (1)