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Ryan Specialty · 2 weeks ago

New Grad | Broker or Underwriter Operations Coordinator

Chicago, IL

Full-time

Onsite

New Grad, Entry Level

$28/hr - $35/hr

0+ years exp

Ryan Specialty is seeking recent graduates for the role of Broker or Underwriter Operations Coordinator. This position involves supporting daily operations in brokerage or underwriting teams, handling paperwork, and ensuring timely transactions, serving as an entry point into the Risk Management & Insurance field.

Financial ServicesInsuranceRisk Management

Comp. & Benefits

Responsibilities

Assist in executing and coordinating day-to-day Brokerage operations and support the implementation and improvement of operational procedures

Coordinate with the broker to prepare documents, cover letters, etc., to market renewal business and provide necessary administrative support in filing, printing, and archiving documents

Administer and update new and current client information in all required systems accurately

Maintain accurate and organized records of client accounts, transactions, and other relevant documentation, and ensure compliance with record-keeping regulations

Perform customer service functions by answering broker requests and questions by telephone, email, chat, or in person

Contribute to the preparation of compliance reports related to Brokerage operations and collaborate across broker and finance teams on business requirements

Adhere to regulatory requirements and internal policies and assist in the preparation of compliance reports

Assist in identifying and mitigating operational risks and collaborate with risk management teams to implement controls

Support the Brokerage team with any ad hoc tasks and requests

Support all steps of the underwriting process in conjunction with the underwriting operations function

Liaise with Underwriters and the Operations team to confirm quotes and issue instructions for policies, endorsements, forms, notices, etc., and effectively complete coding/issuance for Ryan Specialty business

Following up for additional information from brokers

Identify proper forms and endorsements issued to quote submissions and policy issuance in tandem with Underwriters

Run reports for management or as directed by Underwriters, including exposure data, loss runs, broker submissions, declinations, and other ad hoc requests

Assist underwriters with new business initiatives and customer events

Track premium due and assist underwriters in calculating premium amounts, resolving premium discrepancies, and issuing invoices

Ensure all parts of the Underwriting workflow are completed both accurately and on time

Participating in peer review and quality control for team(s) as needed

Working on special projects, as needed

Qualification

Microsoft OutlookMicrosoft WordMicrosoft ExcelProject ManagementTime ManagementQuick LearnerMulti-TaskingClear CommunicationCritical ThinkingTeam CollaborationRelationship BuildingResults-Oriented MindsetOrganizational Skills