AMETEK · 1 day ago
Field Engineering Specialist
Houston, TX
Full-time
Onsite
Mid, Senior Level
$70K/yr - $90K/yr
3+ years expAMETEK is a leading global provider of industrial technology solutions, and they are seeking a Field Engineering Specialist responsible for equipment installation, technical support, and training for customers. The role involves providing responsive customer support, coordinating service logistics, and ensuring compliance with company policies and safety guidelines.
ElectronicsManufacturing
Responsibilities
Provide complete technical support for Chandler Engineering products and peripheral devices, including installation, troubleshooting, repair, and instrument modification, both remotely and on-site
Deliver responsive customer support across multiple channels (phone, email, virtual platforms, and in-person), ensuring timely resolution of technical and operational issues
Coordinate logistics for service trips, including scheduling, travel arrangements, and customer requirements; complete and submit accurate service documentation and expense reports
Quote instrument retrofits (with instructions), repair costs, and provide calibration/troubleshooting assistance to customers
Conduct product training sessions to help customers understand and operate equipment effectively; lead seminars and assist with trade shows, as needed
Communicate with Manufacturing and Engineering teams regarding product issues or improvements; initiate and follow through on Engineering Change Requests (ECRs) and Engineering Change Notices (ECNs)
Use Customer Relationship Management (CRM) tools for managing service appointments, work orders, asset tracking, and customer interactions
Keep management informed of customer feedback, technical challenges, and competitive insights gained during service or training visits
Ensure all work complies with approved manuals, company policies, and safety guidelines
Travel 75–90% of the time, both domestically and internationally; weekend stayovers may be required
Qualification
Required
3 - 7 years of relevant experience in a technical field or service engineering role
Associate degree in Electronics or equivalent work experience with a strong understanding of mechanical and electrical systems
Experience working on High Pressure, High Temperature (HPHT) equipment
Proficient in using test equipment such as digital voltmeters (DVM), oscilloscopes, soldering irons, and standard mechanical/electrical tools
Strong troubleshooting skills with analog, digital, and microprocessor-based electronics, as well as vacuum systems
Critical thinking and the ability to diagnose technical problems in a logical and efficient manner
General knowledge of network components and IP connectivity
Proficiency in entire Microsoft Suite
Ability to reprioritize and shift focus to meet changing business demands
Works cross functionally across several mediums of communication, to meet or exceed customer deliverables
Makes timely and sound decisions based on analysis of the information presented in the face of ambiguous or conflicting situations or when there is an associated risk
Demonstrates honesty and openness when communicating with others
Preferred
Customer Relationship Management (CRM) tools like Salesforce
Company
AMETEK
AMETEK is a manufacturer of electronic instruments and electromechanical devices.
10001+ employees
H1B Sponsorship
AMETEK has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (7)
2023 (2)
2022 (2)
2021 (6)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2007-01-30Acquired
1978-01-13IPO
Leadership Team
David Zapico
Chief Executive Officer
T
Thomas Montgomery
SVP & Corporate Comptroller
Recent News
2025-11-11
PR Newswire
2025-11-11
MarketScreener
2025-11-08
Company data provided by crunchbase