Penn State University · 3 months ago
Financial Aid Counselor
Penn State Abington
Full-time
Onsite
Mid Level
$46K/yr - $67K/yr
3+ years expPenn State University is seeking applicants for the position of Financial Aid Counselor. This role primarily provides counseling to students and families regarding financial aid applications and manages the administration of the financial aid program.
Higher Education
No H1B
Responsibilities
Advise and counsel students and parents regarding the financial aid process
Provide in-take services, taking student/parent phone calls, responding to email, assisting visitors within the office
Analyze and evaluates student financial needs, and advises on availability of financial assistance
Monitor and coordinate the processing of verification and certification changes needed due to eligibility changes resulting from FAFSA data changes
Develop and maintain strong working knowledge of all federal, state, and University student aid regulations, policies, and procedures
Responsible for awarding, monitoring, and oversight of federal, state and university student aid
Work with the Office of Student Aid's Application and Eligibility Services staff to monitor both eligibility and review aid processes
Collaborate with other campus aid representatives, University personnel and outside agencies in the administration of aid applicants' verification and certification eligibility reviews programs
Coordinates the financial aid communication strategies
Works some evening and weekends representing the Office of Financial Aid at admission and financial aid events
Presents financial aid information to small and large audiences
Qualification
Required
Typically requires a Bachelor's degree in a related field and 3+ years of relevant experience or an equivalent combination of education and experience
Proficient and comprehensive knowledge of all federal, state and University student aid regulations, policies, and procedures
Dedication to excellent customer service and the motivation to help students succeed
Ability to communicate in an effective and professional manner with detailed and sensitive information
Strong work ethic and attention to detail
Critical thinking and creative problem-solving skills
Ability to work independently and collaboratively
Demonstrated commitment to access and inclusion
Excellent writing, presentation, and organizational skills
Willingness to work some evenings and weekends as needed
This position requires successful completion of the following background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, Federal (FBI) Fingerprint Criminal Background Check
Preferred
Proficiency in student information systems and Microsoft Office
Benefits
Health insurance, dental and vision coverage
Retirement plans
75% tuition discount for employees, eligible spouses, and dependent children to attend Penn State
Paid time off including holidays, vacation, sick days, and paid parental leave
Company
Penn State University
There’s a reason Penn State consistently ranks among the top one percent of the world’s universities.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Hamza Jamjoom
Co-Founder - Arts & Architecture Student Council
Kara Pytko
Co-founder of Virtual Scientist Webinar Series
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