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Hershey Entertainment & Resorts Company · 3 months ago

Hospitality Internship Program

Hershey, PA 17033, USA

Internship

Hybrid

Intern

$15/hr - $15/hr

Start in 2026 Spring

Hershey Entertainment & Resorts is seeking interns for their 2026 Summer Hospitality Internship Program, aimed at college students pursuing a relevant degree. Interns will gain hands-on experience in various areas including Food and Beverage, Guest Services, and Recreation while working closely with leadership in the hospitality industry.

Hospitality

Responsibilities

Interns will supervise one of our front-of-house food operations

You will have the opportunity to see all aspects of F&B management including service, staff training, inventory management, staff management, operating procedures, and will have exposure to participating in projects such as menu development and program planning for concessions outlets and seasonal events

As an intern you will utilize your customer communication skills to increase productivity while learning the core values that support our mission

Working closely with leadership, you will gain invaluable exposure and experience within the hospitality industry

Interns will utilize their customer communication skills to increase productivity while learning the core values that support our mission

Working closely with leadership, you will gain invaluable exposure and experience within the hospitality industry

Interns will assist in supervising a staff of recreation team members, learn aquatic skills and facilitate daily recreational activities for our guests

As an intern you will utilize your customer communication skills to increase productivity while learning the core values that support our mission

Working closely with leadership, you will gain invaluable exposure and experience within the hospitality industry

In accordance with Pennsylvania's Child Protective Services Law, newly hired candidates are required to obtain the following clearances: a report of criminal history from the Pennsylvania State Police (PSP), Child Abuse History Clearance from the Department of Human Services (Child Abuse), and Fingerprint-based federal criminal history submitted through the Pennsylvania State Police or its authorized agent (FBI)

Qualification

Hospitality experienceCustomer service skillsCPR certificationLeadership skillsConflict resolutionKeyboarding skillsComputer literacyEffective communication

Required

Must be 18 years of age or older

Must be actively enrolled in a college/university and majoring/minoring in the Hospitality & Tourism, Food & Beverage, Travel & Tourism or related field

This internship is open to undergraduate college students or students graduating from an undergraduate program in May 2026

Strong customer service skills

Proven leadership skills with an understanding of conflict resolution and problem solving

Ability to communicate professionally and effectively

Abide by appearance standards and be able to maintain hospitality standards for the assigned property

Ability to maintain composure in a fast paced environment

Keyboarding skills and computer literacy

Must be willing to obtain lifeguard, CPR and first aid certifications upon employment (Recreation Interns Only)

Some positions may require a valid Driver's License to perform the essential functions of the job

Preferred

Prior work experience in a hospitality setting highly preferred

Benefits

FREE admission and parking to Hersheypark

Discounts on food & shopping

Company coordinated housing is available for this opportunity.

Company

Hershey Entertainment & Resorts Company

Welcome to Hershey Entertainment & Resorts Company (HE&R), an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Bears American Hockey League team, Hershey Lodge, and numerous restaurants.

Founded in 1927