SafePoint Insurance Company · 3 months ago
Field Services Supervisor - Jacksonville
Jacksonville, FL
Full-time
Onsite
Senior Level
5+ years expSafepoint Insurance Company is a Property and Casualty insurance carrier headquartered in Tampa, FL. They are seeking a Field Services Supervisor to manage a team of Field Adjusters and Trainees, ensuring timely and effective field investigations of insurance losses while providing leadership and guidance.
Financial Services
Responsibilities
Work with management on plans to develop and implement processes and procedures that assist in improving overall operation efficiencies
Supervision of unit will involve claims of all perils including 1st and 3rd party
Supervise claims involving full range of perils (Fire, Theft, Vandalism, Hail, Wind, Plumbing, Lightning, Equipment Breakdown, Mold, etc.) and different policy types (HO3, HO4, HO6, DP, BOP)
Supervise all coverages (Structure, Other Structures, Contents, Additional Living Expense, Additional Coverages)
Work with the Field Services Representatives regarding represented claims: working with public adjusters, plaintiff attorneys and assignment of benefits contractors
Supervision will involve addressing property damages, loss of use damages, fraud investigations, subrogation, and liability. Keep adjuster files on diary and provide written guidance in the files on a regular basis
Assist with the daily claim assignments, file audits, and customer complaints
Special projects and other related duties as assigned
Ensures all files comply with all regulatory requirements for state where claim is being handled
Maintains adjuster license(s) and continuing education
Willingness to be flexible in schedule when needs arise including deployment for CAT response
Supervises Field Adjusters in assigned territory to ensure proper and timely claim inspections
Oversees and resolves special cases/problem claims. Evaluates claims and address policy coverage issues in excess of staff authority
Provide direction, approval, and assist in handling of complex claims (large loss, ADR, represented claims, complex negotiations, etc.)
Participate in the hiring, coaching, and development of staff adjusters
Provide training to staff adjusters and claims support personnel
Ability to travel/drive to locations within our service area
Climb ladders to access and walk on and around building rooftops
Ability to stoop, kneel, crouch, or crawl in confined spaces
Ability to lift 50 lbs
Qualification
Required
at least 5 years of claim adjusting experience, including personal and commercial property
Florida Adjuster's License (6-20)
Proficiency with Microsoft Office products
Results driven with strong team management, problem solving and analytical skills
Preferred
Previous leadership experience
Bachelor's Degree. A combination of education and significant directly related experience may be considered in lieu of degree
Experience with Xactware products
English and Spanish speaking and writing skills
Benefits
Market Competitive Wages, monthly car allowance, and quarterly bonus potential
Prof. Development and Educational Assistance Programs
Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
Company Paid Holidays
Health Insurance
Dental Insurance
Vison Insurance
Short and Long Term Disability Insurance
Flexible Spending Accounts with Company Contribution
Health Savings Accounts with Company Contribution
Employee Life and AD&D Insurance
Dependent Life and AD&D Insurance
Company paid AAA Membership
Company paid Identity Theft Protection
Other Ancillary Insurance Benefit Programs
And more…
Company
SafePoint Insurance Company
Safepoint Insurance Company is an insurance company offering risk management and customer service.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David M. Flitman
CEO
Company data provided by crunchbase