LPL Financial · 10 hours ago
Client Service Associate
Moon, PA
Full-time
Onsite
Entry Level
$22.82/hr - $38.04/hr
1+ years expLPL Financial is a leading independent broker-dealer that empowers professionals to help clients achieve their financial goals. The Client Service Associate role involves supporting Financial Advisors by managing client inquiries, ensuring timely service delivery, and contributing to operational and administrative functions.
FinanceFinancial Services
Responsibilities
Daily direct communication with advisors and clients while assuming ownership of inquiries and see them through to a timely resolution & building rapport
Address questions from clients (account activity, policies and documentation requests)
Proactive outreach to clients and advisors on time sensitive activities - RMDs, distributions and tax forms
Submit instructions for account activities on behalf of the advisor and end clients for account functions (New Accounts, Cash Management, Transfers, Account Maintenance, Trade Orders)
Research complex situations, set client expectations, and define the actions necessary to resolve inquiries in a timely manner, and collaborate with internal departments to ensure timely service delivery
Educate clients and advisors on account services, capabilities, and new technology – eSignature, paperless statements, Account View (client portal), etc
Actively contribute to the development of your peers by sharing best practices and participating in other project work as assigned
Manage daily reports for account activities that are operational in nature – cash management, RMDs, periodic distributions, debits, pending settlements, etc
Assume ownership of inquiries and requests; communicate with internal departments to ensure clients’ expectations for timely service delivery are met
Manage and complete project work (i.e. linking annuities)
Help reduce LPL operating cost through increased usage of eSignature, paperless statements, account view, and reduced NIGOs
Answer phones, schedule appointments, and prepare materials for client meetings, if requested
Keep client management systems up to date with client information using CRM
Accurately complete expense reports on behalf of the financial advisors, if requested
Qualification
Required
1+ years of financial industry experience, preferably in wealth management
1+ years of experience in client service industry
Preferred
Strong attention to detail and organizational skills
Effective oral and written communication; able to explain complex information clearly and simply
Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partners
Time management skills with the ability to handle multiple projects and deadlines
Possess strong analytical and problem-solving skills
Self-motivated, driven and takes initiative
Experience with the Microsoft program suite (Outlook, Word, Excel)
Desire to obtain industry licenses (i.e. SIE, Series 7 and 66)
Benefits
401K matching
Health benefits
Employee stock options
Paid time off
Volunteer time off
Company
LPL Financial
LPL Financial provides investment solutions and tools for independent financial advisors.
5001-10000 employees
H1B Sponsorship
LPL Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (106)
2024 (105)
2023 (122)
2022 (127)
2021 (65)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2025-03-31Post Ipo Equity· $1.5B
2024-06-03Post Ipo Debt· $1B
2010-11-18IPO
Leadership Team
Rich Steinmeier
Interim CEO
Sid Vyas
Chief Technology Officer/EVP
Recent News
Investment News
2026-01-11
2026-01-09
2026-01-09
Company data provided by crunchbase