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Boston Retail Solutions · 5 hours ago

Senior Account Executive

Santa Ana, CA

Full-time

Hybrid

Senior Level

5+ years exp

Boston Retail Solutions is a company focused on the wide format graphics and printing industry, and they are seeking a Senior Account Executive to drive new business growth and nurture client relationships. The role involves achieving sales targets, managing the project lifecycle, and providing consultative solutions to clients.

Building MaintenanceConstructionFacilities Support ServicesGraphic DesignRetail

Responsibilities

Achieving Revenue Targets: The fundamental accountability is to meet or exceed the growth sales targets that will come from building a portfolio of brand new accounts (net new logo’s) and successfully onboarding (e.g. contractual negotiations, rate structures, and service level agreements) into Boston Retail Solutions

Building Strong Relationships: To build and nurture excellent relationships with new clients to ensure customer satisfaction and drive repeat business

Providing Consultative Solutions: This involves providing technical knowledge and support for products like wall graphics, floor graphics, wraps, signs, digital displays, and other custom graphics

Managing the Entire Project Lifecycle: SAE is responsible for overseeing projects from start to finish, which includes providing estimates, preparing contracts, and collaborating with design and production teams to ensure final deliverables meet client expectations

Proactive identification and pursuit of new sales opportunities. This involves generating new business through effective solution sales techniques and managing the entire sales process from initial prospecting to securing deals

Top performers can demonstrate sales acumen, product knowledge, and a strong client-centric approach to relationship management. The SAE identifies and pursues new sales opportunities through proactive outreach, networking, and lead generation

Builds and maintains strong, long-lasting client relationships, understanding their needs and providing tailored solutions

Use given sales strategies to achieve and exceed individual sales quotas

Creates compelling proposals and delivers engaging presentations to prospective and existing clients. This requires comprehensive client and project management as well as providing product knowledge and technical support to customers, conducting presentations, and even providing estimates for custom graphics and digital displays

Stay informed about industry trends, competitive landscape, and market demands to identify new growth opportunities

Work closely with the design, production, and installation teams to ensure seamless project execution and client satisfaction

Maintain accurate records of all sales activities and client interactions in the CRM system, providing regular reports on sales performance, contacts made, and sales step progression

Qualification

B2B salesGraphic print servicesClient relationship managementHubSpot CRMProject managementCompetitive spiritCommunication skillsNegotiation skillsPresentation skillsOrganizational skillsTime managementCollaborative skillsSelf-motivated

Required

Bachelor's degree in business, marketing or related field/or equivalent experience is required

5+ years of proven experience in selling B2B graphic print services

Success in selling graphic print services to some or all of these groups: retailers, QSR, restaurants, event service companies, hospitality companies or the sports market

Experience in the graphic design, printing, or signage industry is highly preferred

Demonstrates technical specialization in printed wide format materials, ideally selling wall wraps, fleet wraps, floor graphics and related event materials, in the retail, QSR, restaurant, retail services, hospitality markets

Exceptional communication, negotiation, and presentation skills

Strong customer relationship management skills, including the creation of customer messaging and excellent verbal skills

Ability to effectively communicate with multiple levels in the organization including C-Suite

Strong business acumen and ability to understand complex client needs

HubSpot and or relevant direct experience with CRM as a prospecting tool

Strong organizational and time management skills with demonstrated success as a self-starter working independently

Self-motivated, proactive, and results-driven

Ability to learn and articulate technical product information

Comfortable and resilient in the face of rejection; balancing patience and persistence

Displays competitive spirit but plays within the rules

Demonstrated and quantifiable history of identifying and closing business with new customers

Able to strategically identify opportunities and close on new business