JPMorganChase · 2 months ago
Lead Site Reliability Engineer - Pega, Cloud
8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expJPMorgan Chase is a leading financial services firm, and they are seeking a Lead Site Reliability Engineer to enhance the reliability and stability of their applications and platforms. This role involves technical leadership, mentoring engineers, and driving initiatives to improve service levels using data-driven analytics.
Asset ManagementBankingFinancial Services
Responsibilities
Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
Documents and shares knowledge within your organization via internal forums and communities of practice
Qualification
Required
Formal Pega training and certification with over 8 years of applied experience, including architecting complex solutions and integrating Pega with databases, messaging systems, and cloud services
At least 3 years serving as a senior engineer or technical lead, demonstrating strong individual contributor skills and the ability to engage technically with senior technology and management teams
More than 3 years of experience in Pega Production Support, PRPC Framework, SQL, PL/SQL, SQL Server, Oracle Databases, and Unix environments
Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and site reliability best practices, with proven ability to implement these practices within applications and platforms
Experience applying DevOps principles to Pega applications, including CI/CD, automated testing, monitoring, and logging
Fluency in at least one programming language such as Python, Java Spring Boot, or .Net, with strong knowledge of software applications and technical processes
Experience troubleshooting common networking technologies and resolving related issues
Ability to identify and solve problems involving complex data structures and algorithms
Demonstrated drive to self-educate, evaluate new technologies, and collaborate effectively across different levels and stakeholder groups; prior experience as a Pega SRE in a Center of Excellence (CoE) is a plus
Preferred
Must have Certified Pega Senior System Architect or higher certification. on latest Versions Pega 8 and above
Experience with cloud-native Pega deployments and hybrid architectures
Advanced knowledge of automation frameworks and scripting for Pega environments
Experience with regulatory and compliance requirements in financial services
Prior experience working in global, distributed teams and large-scale enterprise environments
Strong presentation and communication skills for both technical and non-technical audiences
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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